Ratings based on 222 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from lymm

Best hotel in Tenerife

Posted Jul 30, 2017
The north of the island is a little cooler which was more than hot enough for us. There's no riff raff here. It's family oriebtated. We had a car which you park for free and can use for Loro Park, the volcano etc.
Comment from Hotel Management
Jul 31, 2017 by Hotel Botánico, Hotel Management
Dear Nick, Thank you very much for sharing your opinion with us and for your support. We are really glad that everything was according to your wishes and expectations and we hope to welcome you for your future holiday. Best regards Silvia Falcao Manager's assistant
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Five star hotel which deserves the rating.

Posted Jul 25, 2017
Pros: Five star luxury
Cons: We ate in the Oriental restaurant one evening, the food was delicious but the service was too rushed.
Location: Botanical gardens is close by. The town and the beach are a 15 minutes downhilwalk away.There is a regular hotel courtesy bus either way.
Used the spa facilities which were excellent.The spa staff gave us a tour and fully explained each facility.We used them all on a regular basis.
Comment from Hotel Management
Jul 25, 2017 by Hotel Botánico, Hotel Management
Dear Christine, thank you very much for sharing your experience with us. Your opinion is extremely important and helpful as it allows us to improve our service and to offer an even more enjoyable holiday on a future occasion. We kindly apologize for the inconveniences regarding the service in one of our restaurants and are nevertheless pleased to ascertain that your holiday has not been marred by this issue. We look forward to welcome you again soon and remain at your entire disposal. Yours sincerely, Gustavo Escobar Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveler from london

High quality hotel with fantastic staff

Posted Jun 3, 2017
Difficult to think of a better hotel on the island. I couldn't fault it
Comment from Hotel Management
Jun 21, 2017 by Hotel Botánico, Hotel Management
Dear guest, thank tou very much for your feedback about the hotel and our service, we are very pleased to know that we met your expectations during your stay as we are constantly working hard to please our guests and make of their experience the best. We would be very glad of receivibg you again in a future visit. Best regards, Gustavo Escobar Hotel Director
5 out of 5
Recommended
for Families
by A verified traveler from Louisville

Beautiful five star hotel

Posted May 1, 2017
Pros: Attentive staff
Cons: Nothing
Location: Botanical park and 20-minute walk to beach
Relaxing and perfect resort with a lot (or nothing) to do
Comment from Hotel Management
May 1, 2017 by Hotel Botánico, Hotel Management
Dear bobbyLew, many thanks for your positive feedback. Our aim is to offer our beloved guests a most enjoyable, comfortable and relaxing stay and we are therefore pleased to read that everything has been to your liking. We hope that we will have the pleasure to welcome you again at a later time for another memorable holiday and remain at your entire disposal. Kind regards, Gustavo Escobar Hotel Director
4 out of 5
Recommended
for Families
by A verified traveler from UK

restful, peaceful and enjoyable

Posted Apr 24, 2017
Pros: peace and quiet
Cons: choice of food
Location: very little of interest within walking distance and on a hill
I had read the reviews and have to say the food was not 'wonderful' but was sufficient for a brief four day stay. Child care brilliant, spa out of this world and a great place if you want to recharge but not if you want to party the night away. Would definitely return for a brief break annually probably at the same time of year - expensive relatively speaking but getting what you pay for is worth it in the case of this hotel!
Comment from Hotel Management
Apr 25, 2017 by Hotel Botánico, Hotel Management
Dear guest, many thanks for your review and for sharing your experience with us. It is a great satisfaction to read that, although the food has not been to your liking, you have enjoyed a relaxing and peaceful stay with us and we are especially pleased to know that we may have the pleasure of welcoming you again for a future visit. Kind regards, Gustavo Escobar Director
5 out of 5
by Linda

Hotel Botanico - First Class

Posted Apr 24, 2017 on Hotels
Superb hotel with all facilities and friendly staff. Worthy of five star rating
Comment from Hotel Management
Apr 26, 2017 by Botanico, Hotel Management
Dear Linda, thank you very much for your kind words. Your satisfaction is our greatest reward as we always aim to offer you a memorable and absolutely enjoyable holiday. We would be most delighted to welcome you again and remain at your entire disposal. Kindest regards, Silvia Falcao Manager's Assistant
5 out of 5
by Bernard

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017 by Botanico, Hotel Management
Dear Bernard, thank you very much for chosing Hotel Botánico for your holiday in Tenerife. We are very glad to see that you had an enjoyable time with us and we hope to have the pleasure to welcome you again soon. Kind regards, Silvia Falcao Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Superb hotel

Posted Apr 6, 2017
Almost perfect! (4 out of 5 for facilities as main pool a little too cold.)
Comment from Hotel Management
Apr 6, 2017 by Hotel Botánico, Hotel Management
Dear guest, many thanks your positive and helpful feedback. We are pleased to see that, except for the water temperature in the swimming pool which is 26ºC, you have enjoyed your holiday with us. Our aim is to offer you a throughout enjoyable stay and we trust that we will have the opportunity to welcome you again and to offer you an even more enjoyable experience by then. Kindest regards, Gustavo Escobar Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Excellent hotel Not close to the beach

Posted Mar 18, 2017
Pros: Everything including large breakfast and three restaurants in the hotel
Cons: No everything first class
Location: Botanical garden, loro parque with a free shuttle bus to the small train to take you to the park
Two swimming pools A lot to do with a programme everyday A bar with a show every night Excellent facilities
Comment from Hotel Management
Mar 20, 2017 by Hotel Botánico, Hotel Management
Dear Judy, thank you very much for your lovely and motivating comments. We strongly appreciate our guests feedback and are pleased to read that you have enjoyed your stay with us. We hope to have the pleasure to welcome you again for a future visit and remain at your entire disposal. Kind regards, Gustavo Escobar Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Pros: See above
Cons: Nothing really except the evening we had at the Parilla
Location: Not a lot to do in the vicinity but there is a very interesting and historic orchid garden within walking distance
Hotel was very comfortable, very clean and the decor and furniture were very pleasing. It was very well run and the staff were efficient and unobtrusive. It was altogether a most enjoyable experience to stay there. However we were slightly disappointed by the Parilla restaurant as the steak we had which was said to be loin of beef was a bit tough. On the other hand the breakfasts were very good indeed and made a good start to the day.
Comment from Hotel Management
Mar 12, 2017 by Hotel Botánico, Hotel Management
Dear Guest, thank you very much for your recent visit and for sharing your opinion with us. It is a pleasure to know that except for your dining experience, you have enjoyed your holiday with us. We will inform the executive chef and would like to assure you that we only use first quality products in our restaurants. We will nevertheless make sure that our supplier continues offering us the best products on the market in order to fulfil your expectations on a next visit. We deeply appreciate your otherwise positive and very supportive comments. Kind regards, Silvia Falcao Manager's Assistant