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Beach nearby, black sand
Beach nearby, black sand
Beach nearby, black sand
Outdoor pool, pool umbrellas

Guest reviews

3.6 out of 5 Good
106 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All inclusive
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationGarden Beach5 min walk
Popular LocationLoro Park17 min walk
Popular LocationRisco Belle Aquatic Gardens20 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)31 min drive

Choose dates to view prices

  • Double Room

    3.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Twin Bed OR 1 Double Sofa Bed
    More detailsDouble Room
  • Triple Room

    4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Twin Bed OR 1 Double Sofa Bed
    More detailsTriple Room
  • Double Room (2 adults and 1 child)

    Room amenities

    • Sleeps 3
    • 1 Twin Bed OR 1 Double Sofa Bed
    More detailsDouble Room (2 adults and 1 child)
  • Single Room

    Room amenities

    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Economy Double Room, Terrace, No View

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Twin Bed OR 1 Double Sofa Bed
    More detailsEconomy Double Room, Terrace, No View

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Gran Turquesa Playa is near theme parks and on the boardwalk. Plaza del Charco and La Paz Lookout are notable landmarks, and the area's natural beauty can be seen at Orotava Valley and Garden Beach. Traveling with kids? Don't miss Loro Park. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • Garden Beach - 5 min walk
  • Plaza del Charco - 14 min walk
  • Taoro Park - 16 min walk
  • Loro Park - 17 min walk
  • Risco Belle Aquatic Gardens - 20 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 31 min drive

Restaurants

  • Punta Brava — 1 min walk
  • Terraza del Mar — 6 min walk
  • Dacil — 7 min walk
  • Rincón del Mar — 10 min walk
  • Mesón Los Gemelos — 11 min walk

About this property

Hotel Gran Turquesa Playa

4-star family-friendly hotel, walk to Garden Beach
A restaurant, an outdoor pool, and 3 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a poolside bar, an outdoor tennis court, and a rooftop terrace are onsite. All 350 rooms provide WiFi, refrigerators, and satellite TV. Hair dryers, phones, and desks are among the other amenities that guests will find.
Hotel Gran Turquesa Playa offers 350 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with satellite channels. Bathrooms include bathtubs or showers and bidets.

This Puerto de la Cruz hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Hotel Gran Turquesa Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and local beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per day)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 12 hours per stay

Parking and transportation

  • Free nearby parking
  • Street parking
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: EUR 9 for adults and EUR 4.5 for children
  • All buffet meals, snacks, and local beverages included
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 4.5 for children (approximately)
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
Free WiFi in public areas is limited to 12 hours per stay

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Turquesa Puerto La Cruz
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Hotel Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Hotel Gran Turquesa Playa and receive a full refund?
Yes, Hotel Gran Turquesa Playa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gran Turquesa Playa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Gran Turquesa Playa?
As of Sep 19, 2020, prices found for a 1-night stay for 2 adults at Hotel Gran Turquesa Playa on Oct 1, 2020 start from $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Gran Turquesa Playa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Gran Turquesa Playa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Gran Turquesa Playa?
There is free parking nearby.
What time is check-in at Hotel Gran Turquesa Playa?
Check-in is from 2:00 PM–anytime.
What time is check-out at Hotel Gran Turquesa Playa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Hotel Gran Turquesa Playa?
Some rate plans available at this property are all-inclusive.
Where is Hotel Gran Turquesa Playa located?
This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 5-minute walk of Orotava Valley and Garden Beach. Plaza del Charco and Taoro Park are also within 1 mi (2 km).
3.6
Good
106 reviews
5 - Excellent
21
4 - Good
38
3 - Okay
33
2 - Poor
8
1 - Terrible
6

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Traveled with family
Sad face IconDisliked: Property conditions & facilities, room comfort
not good value for money
not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

3/5 Okay

Traveled with family
Receptionist were not really respectful. We came from Gran Canaria for one night with car and there were not free parking as it’s been said on Expedia, hotel’s parking was under construction. We were 3 people in one room and we’ve got only two blankets
Stayed 1 night in Mar 2019

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities
Old and awful location. What is advertised isn’t open or not got the facilities. Hardly anything there. Worst holiday I have ever had.
Stayed 7 nights in Mar 2019

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019