Ratings based on 130 Verified Reviews

3.7 out of 5
74% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Horace

heat wave

Posted Sep 8, 2017 on Hotels
only problem was the room was to hot no fan or aircon but did provide us with a fan when we asked or wise very good
2 out of 5
by A verified traveler from Reading, Berkshire

Not the best,hot temperatura and weird location .

Posted Aug 30, 2017
The room was with old furnitures,the Windows heading the Internal part of the building makes the room with conditions like a oven as hot and dampness, position complicate to reach by car,free parking nearby
4 out of 5
by Monica

Posted Aug 26, 2017 on Hotels
Very good
4 out of 5
by Monica

This traveler left a rating score only Posted Aug 25, 2017 on Hotels
4 out of 5
by Lynn

Great location

Posted Jun 21, 2017 on Hotels
Great location in Puerto de la Cruz. Everything on the doorstep, great shops, quirky shops, cafes, bars, restaurants, nearby beautiful beach. 2 min walk to main bus station & airport shuttle pick up at Dania Park/Trianflor hotels. Can't wait to return but would pay a bit extra for a more luxurious room with balcony on upper floors near the roof terrace & swimming pool. Can't complain at all though about the room I had. It was nice with T.V. Lovely bathroom, memory foam bed & excellent value at only £47 for two nights with good buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster

A very pleasant stay.

Posted Oct 20, 2016
Pros: The staff make the hotel they are absolutely great and the place was so clean at all times.The cocktail bar managed by Miguel is fantastic.
Cons: Nothing
Location: Good location for town centre and buses, loads of shops, bars and restaurants close by.
Room very clean and in good order with fridge but no air conditioning,but that was not a great problem as I could leave the window open as there was no outside noise.
3 out of 5
by A verified traveler

great location

Posted Apr 29, 2016 on Hotels
Old hotel very basic in great location. Roof top excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plover. Wi.

Convenient location!

Posted Feb 1, 2016
Pros: The staff was gracious and helpful with any questions or personal needs!!
The hotel is located such that it makes walking to beaches, parks and gardens along with the zoo easy and pleasant. 45 minutes in every direction.
2 out of 5
by A verified traveler from west Midlands, England

Food terrible. Hotel close to town.

Posted Jan 15, 2016
Pros: It was clean. Powerful shower.
Cons: Update needed. Better internet. Able to make a drink in room. Some sort of reception on t.v. Better speaking staff, so they could understand you
Location: Shops nearby, and restaurants. Very hilly, not suitable for the disabled or the elderly. Near to bus stiop.
The food was absolutely terrible. The position of the hotel was close to the town. The staff didn't speak much English. No English guests only my husband and I. The hotel was in a hilly position. The room was very dated, though clean. The shower was powerful. No reception on t.v at all. No tea making facilities. Hotel drinks very expensive. No reception on Internet only in the reception area, and was poor quality then. Lift only fit in two people. Noisy early in the morning, and daytime, kept us awake as our room was on the corner of the Main Street.
3 out of 5
by Zanfina from Basel, Switzerland

Great location, but...

Posted Jan 2, 2016 on Hotels
In a great location, nice big room. Very average breakfast. Found a cockroach in the banana bowl! Staff didn't seem that fussed by it...