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Expedia Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Double Room, Sea View (2 adults + 1 child)
Room with view
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room, Pool View
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Sea View
Room with view
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Pool View (2 adults + 1 child)
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, Pool View
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Standard Triple Room, Private Bathroom
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Single Room, Private Bathroom
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Pool View
344 square feet
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Double Room, Private Bathroom
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room (2 adults + 1 child)
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Double Room Single Use, Sea View
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Sea View
Room with view
344 square feet
3 Twin Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
4-star hotel near Loro Park

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Business center

Location

Situated in Puerto de la Cruz, this hotel is within a 15-minute walk of Taoro Park and Garden Beach. Loro Park and Lago Martianez Swimming Pools are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Room Amenities

All 314 rooms offer free WiFi, balconies or patios, and TVs. Other amenities available to guests include minibars, rainfall showerheads, and down comforters.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Puerto Palace features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. This business-friendly hotel also offers a children's pool, a fitness center, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

Puerto Palace is a smoke-free property.

  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Free breakfast
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Computer station
  • Smoke-free property
  • Children's pool
  • Conference space size (meters) - 600
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Outdoor tennis court
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 314
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Tennis on site
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Bidet
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Phone
  • Towels provided
  • Desk
  • Linens provided
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Heating
  • Balcony or patio
  • In-room safe (surcharge)
  • Television
  • Down comforter

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Puerto Palace has a restaurant on site.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Puerto de la Cruz
  • Puerto de la Cruz Puerto Palace Hotel
  • Hotel Puerto Palace
  • Puerto Puerto De La Cruz

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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