Caracol Plaza

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Living Area
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Overview of Caracol Plaza

Caracol Plaza

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

Explore the area

  • Popular LocationZicatela Beach14 min walk
  • Popular LocationPrincipal Beach14 min walk
  • Popular LocationPuerto Angelito Beach3 min drive
  • AirportPuerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)4 min drive

Choose dates to view prices

About this area

Puerto Escondido

Located in Puerto Escondido, Caracol Plaza is near the beach. Shoppers can check out Commercial Walkway, while everyone can enjoy the natural beauty of Marinero Beach and Zicatela Beach.

What's nearby

  • Commercial Walkway - 1 min walk
  • Marinero Beach - 13 min walk
  • Zicatela Beach - 14 min walk
  • Principal Beach - 14 min walk
  • Puerto Angelito Beach - 3 min drive

Restaurants

  • LA CAVA — 1 min walk
  • Non Solo Pizza — 9 min walk
  • Vivaldi — 11 min walk
  • Pascale — 11 min walk
  • PapaTots — 12 min walk

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 4 min drive

About this property

Caracol Plaza

3.5-star hotel
Caracol Plaza provides amenities like free WiFi and a poolside bar. LA CAVA, the onsite restaurant, features international cuisine.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self parking
  • Breakfast (surcharge), a pool, and a 24-hour front desk
  • A banquet hall, 2 meeting rooms, and a terrace
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Caracol Plaza feature thoughtful touches such as air conditioning, as well as amenities like safes and free bottled water. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–noon: MXN 100.00-250.00 for adults and MXN 100.00-250.00 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (3767 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 100.00 and MXN 250.00 for adults, MXN 100.00 and MXN 250.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8 AM to 9 PM

Property is also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 31 out of 104 reviews
5 - Excellent 30%
Rating 4 - Good. 37 out of 104 reviews
4 - Good 36%
Rating 3 - Okay. 21 out of 104 reviews
3 - Okay 20%
Rating 2 - Poor. 8 out of 104 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 104 reviews
1 - Terrible 7%

3.9/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Por el Covid habia menos meseros asi que tardaron un poco em el restaurant La habitacion era grande con balcon y muy comoda La piscina toda limpia Nos gusto
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is at really poor condition. No hot water, not working TV, dirty, towels look like rugs with holes and only positive factor- a view.
Stayed 5 nights in Apr 2021

3/5 Okay

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view is true to what you see in the ad. The breakfast was delicious. The staff great. The room, very rough, needs remodel. Only two bath towels, no hand towels. No balcony furniture. Had to move indoor furniture outdoors to have a seat. Not worth the $70.00 USD we paid. For that price one could stay in a much better place,
Stayed 1 night in Apr 2021

4/5 Good

Traveled with group
Liked: Cleanliness
It was an okay stay. Sometimes no hot water.
No hot water
Stayed 3 nights in Mar 2021