Ratings based on 285 Verified Reviews

3.6 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Nice for a short stay. Staff friendly and helpful. Room was clean, very basic. I don't recommend for extended stay. No pool or any extras.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Privacy

Posted Aug 21, 2017
It was close to oxxo which makes it awesome. you need anything it can be found there. they are small lol restaurants good to eat. yet far from city
4 out of 5
Recommended
for Other
by A verified traveler from Goleta, CA

Suited for long stay

Posted Aug 17, 2017
Location: A little bit far from the downtown, few restaurants around. Just across the ferry port to Isla Mujeres. ATM, taxi pools and travel agencies nearby.
I stayed there for one week. All staffs were friendly and kind although my Spanish is not complete. When I checked in, the room was fusty a little but it was only the first few hours. The WiFi was patchy. Because the hotel is located a little bit far from the downtown, you need to take a taxi or local bus to go there. Spanish natives and experienced travelers can enjoy the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Far from resort beach but cheap

Posted Jul 9, 2017
It's pretty far from the resort beach area, once you figure out how to get around it's not bad, the ferry to isla mujeres is across the street. There are no restrraunts close by that are open past 7pm, so you have to take a cab downtown! The staff are helpful and sweet, safe low key area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel stuff and good transportation

Posted Jul 4, 2017
Hotel Stuff very friendly and this hotel not far from Cancun downtown, good transportation also this hotel near restaurant and food shop.
3 out of 5
Recommended
for Everyone
by A verified traveler from On, Canada

Comfortable and clean

Posted Apr 17, 2017
Pros: Clean,safe,simple
Cons: Handicapped access
Location: Near small beach, convenience store, ferry terminal
About 1km from Grand Puerto, which is the departure port for Isla Mujeres. All rooms are up some fairly steep stairs. Rooms are clean, and quiet. No restaurant on site, but continental breakfast provided. Oxxo nearby, as is restaurant Madinga which adds a service charge on all meals,regardless on service.
2 out of 5
by A verified traveler

Old hotel, toilet did not work, bathroom was dirty

Posted Apr 15, 2017 on Orbitz
Had to check out early. The Hotel was uncomfortable and unclean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Value for money hotel near the beach

Posted Apr 12, 2017
Pros: Quiet and walking distance to beach. OXXO is also just round the corner.
Cons: More pillow should be provided.
Location: OXXO is also just round the corner. Captain Hook is just opposite.
The hotel is value for money with light breakfast provided..
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

First-time

Posted Apr 3, 2017 on Orbitz
Good location out of the path great staff Continental breakfast not a great value
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Trying to stay within budget

Posted Mar 19, 2017
Would recommend staying here If you plan on visiting PLAYA DE MUJERES other than that your far away from la Zona hotelera. You have to take a taxi to go to the beaches, mercados, etc.