Ratings based on 823 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

excellent location in puerto madero

Posted Dec 9, 2017
Pros: staff
Excellent stay superbly attentive staff felt welcome from the first minute rooms clean and 8n excellent condition
1 out of 5
by A verified traveler from New York, NY

Sad Decline

Posted Dec 8, 2017
I stayed at this hotel for years when it was new and it was a Sofitel hotel,when the staff was lovely. No longer. Staff now is unhelpful, uncooperative, and rude.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great location

Posted Nov 28, 2017
Great staff, location and the restaurant (RED) its amazing including breakfast buffet! You have to try it!
Comment from Hotel Management
Nov 28, 2017 by lemclub, Hotel Management
Dear Alvaro, Thank you for your kind review. We are truly happy to be able to succeed your expectations. It will be a pleasure to have you again in a near future. Cordially, Mariano Alcaraz Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Isle of Man

Good location

Posted Nov 7, 2017
Pros: Nice sized rooms and very friendly, helpful staff. The person who booked me in also spoke very good English. The rooms are kept very clean.
Cons: An iron and ironing board in the room would be nice.
Location: The hotel is surrounded by modern buildings close to a river. Wharf buildings have been redeveloped and contain plenty of restaurants. Good jogging.
I stayed for seven nights whilst on a business trip. The hotel is situated in a very safe area with lots of restaurants and parks nearby. The breakfast was very good with plenty of choice.
Comment from Hotel Management
Nov 22, 2017 by lemclub, Hotel Management
Dear Paul, Thank you for sharing your comments about Hotel Madero. We are truly glad to know that you enjoyed your stay. We also want to thank you for your return regarding the iron that will help us to improve our service. It will be a pleasure to welcome you back in a near future. Cordially yours, Mariano Alcaraz, Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa.

Nice quiet area of the city.

Posted Nov 2, 2017
Pros: everything
Cons: nothing
Location: a little bit away from center city, but very close to trendy San Telmo.
Everything was great, especially the huge buffet breakfast.
Comment from Hotel Management
Nov 22, 2017 by lemclub, Hotel Management
Dear Maury, Thank you for sharing your comments about Hotel Madero. We are truly glad to know that we have exceeded your expactations. It will be a pleasure to welcome you back in a near future. Cordially yours, Mariano Alcaraz, Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A Few Days on Business

Posted Oct 29, 2017
Pleasant place in great spot although out of main town but plenty of eateries and other essentials Only small thing is to watch the prices as very expensive as is the area Colleague had 3 Socks and 5 underwear done at hotel cost $150 USD I had 4 shirts 2 tee shirts a pair of shorts and numerous socks and underwear done at laundry around corner still cost USD $70 But nowhere near hotel prices Again a really nice hotel. Great breakfast
Comment from Hotel Management
Nov 3, 2017 by lemclub, Hotel Management
Dear Traveller, Thank you very much for sharing your Madero Experience. We are glad to know that you spent a pleasant stay with us during your business trip. We also appreciate your feedback that will help us to improve our service. We look foward to welcome you back soon. Sincerely, Mariano Alcaraz Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Nice bar and restaurant nearly to the hotel

Posted Oct 1, 2017
Excelent services, the rooms are clean and big. The food is so delicious, I had the chance to be invited for the hotel to a spring party and the cóctels were delicious.
Comment from Hotel Management
Oct 2, 2017 by Mariano Alcaraz, Hotel Management
Dear Alba, Thank you very much for sharing your Madero Experience. We are glad to know that you enjoyed the food and our rooms. We look foward to welcoming you back soon. Sincerely, Mariano Alcaraz Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great hotel for business or pleasure travel

Posted Sep 26, 2017
The hotel is located in best and safe neighborhood in Buenos Aires, the staff is very courteous and knowledgeable, many good restaurants nearby, excellent location for running, dining and shopping l
Comment from Hotel Management
Sep 28, 2017 by Mariano Alcaraz, Hotel Management
Dear Mr Luis, Thank you so much for your kind words regarding your recent stay at our Hotel. We really appreciate you taking the time to send valuable comments about your experience, especially for mentioning our great customer service. We will pass on your comments to our staff. It will be a pleasure to welcome you back soon. Sincerely, Mariano Alcaraz Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Very good location

Posted Sep 23, 2017
Pros: everything
Cons: Have better tv choices but most important CNN
Location: Great small restaurants
Excellent hotel , great location and service a lot of ggod details in the room and shower. Only one problem they do not have CNN , and missed it specially now with so much happening, Expedia should tell them if they want international visitors they need the network
Comment from Hotel Management
Sep 23, 2017 by lemclub, Hotel Management
Dear Javier, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future. Sincerely, Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Great hotel, fantastic location !!!

Posted Sep 18, 2017
Very nicelo cation, with nice bar, great breakfast and rooms with loys of sapce and extremely comfortable...
Comment from Hotel Management
Sep 18, 2017 by Operations Manager, Hotel Management
Dear Rene, Thank you very much for sharing your comments about Hotel Madero. We are glad to know that you enjoyed our location, rooms and food and beverage services. It will be a pleasure to welcome you back soon. Sincerely, Operations Manager