Ratings based on 30 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

Average pricy hotel in a convenient location

Posted Mar 2, 2017
First and foremost not a bad hotel but nothing to rave about. I do feel it's pricy for what they offer. The hotel staff are incredibly kind and are willing to help make your stay better. They accommodated me when my original room was way too hot (hotel has no AC and this particular room had no air flow) and had no privacy (I could see into the hallway across the way). I just wish they told me in advance that the second room was a two single bed room vs a queen. I still would've taken it but imagine my shock when my boyfriend and I walked in to see two beds. The mall is about a 5 min walk which was convenient as my boyfriend forgot his deodorant so we did a little bit of shopping. Across the street from the hotel is the water front and there is a calming path to walk and sightsee. There is Wifi in the room not just the common areas which I feel is hard to find while traveling. Don't get me wrong I still couldn't catch up on my shows before bed but I was able to everything else I needed to do. What I didn't like - for the price I payed I excepted much nicer. I knew in advance that there is no AC but I didn't expect a room with no air (purely based on the location of the room). The second room had better air flow but I feel hotel rooms in general should have a vent system. I didn't like the feeling of opening the window on the 5th floor. The free breakfast is convenient but not the greatest spread but I guess that's a normal expectation even in the States.
3 out of 5
by Nathan from Miami, FL

An old hotel in a port city....adequate

Posted Nov 11, 2014 on Hotels
The rooms are old, not updated at all, moldy smell in room, probable mold on the ceiling. Breakfast was served after we departed 715 AM, which we might have enjoyed earlier.....
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2014 on Hotels
4 out of 5
by A verified traveler

Good location

Posted Dec 25, 2013 on Hotels
A little bit noisy at night, other than that, it's ok if they can have easier and detail explanation of how to use safety box.
5 out of 5
by Lydia

great hotel in Puerto Montt

Posted Jan 29, 2013 on Hotels
Very nice hotel, beautiful lobby, great breakfast. Free parking just around the corner in a secure lot. Our view out the window not so pleasant, would have been nice to be on the front or the side to have a water view as the hotel is just across the street from the water. Well located for walking and shopping. Easy drive to Puerrto Varus and the beach.
4 out of 5
by A verified traveler from Fredericton, NB Canada

Great location

Posted Mar 2, 2012 on Hotels
Recommend getting the upgrade room for views preferably on the fifth floor. Staff overall were very friendly and helpful. Hotel is on the waterfront and centrally located. It's getting a little dingy but it's clean. Breakfast is included and it was really good.
3 out of 5
for Everyone
by lotho from melbourne

hotel vincente constanera puerto montt 30/12/11

Posted Jan 2, 2012
Pros: helpful staff
Cons: car parking, tired style
Location: waterfront, very good, central
the hotel is past its best just as is puerto montt. the hotel is fine, car parking is a bit of a challenge but ok once you work out where to go. a much better place to stay is puerto varas. while a tourist location the views ove rthe lake, ease of moving around, restaurants and other activities is much better.
5 out of 5
by Ivan alejandro

Posted Jun 20, 2017 on Hotels
Todo bien en general las personas muy bien paula mancilla de recepcion supo ayudarme en un inconveniente se agradece .
4 out of 5
by A verified traveler

Hôtel bien situé en plein centre ville

Posted Feb 20, 2017 on Hotels
Bien préparer son voyage car Puerto Montt peut se révéler être une voie sans issue. La wi-fi dans la chambre était faible et décrochait par moments.
4 out of 5
by jose

Hotel comodo

Posted Feb 15, 2017 on Hotels
Buena Ubicacion solo algunos problemas de acceso con eventos municipales