Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Muito Bom

Posted May 9, 2016 on Hotels
Hotel Muito bom e confortavel!
5 out of 5
by Rolando

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
by Maria Alejandra

This traveler left a rating score only Posted May 2, 2016 on Hotels
5 out of 5
by Juan Cruz from Argentina

Estadía en Puerto Varas

Posted Apr 19, 2016 on Hotels
Nuestra estadía fue impecable. Hubo un pequeño problema de coordinación en nuestra llegada pero en el hotel se pusieron a nuestra disposición e hicieron todo lo correcto para enmendar el error. Altamente conforme con la atención, la habitación, la ubicación y cordialidad y excelente predisposición de todos los empleados del hotel. Recomiendo y en caso de volver a Puerto Varas iría sin dudas a este hotel nuevamente
5 out of 5
by LUIS from CORDOBA ARGENTINA

EXCELENTE en todo sentido !

Posted Apr 18, 2016 on Hotels
EXELENTE
5 out of 5
by silvia

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
5 out of 5
by mario

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
4 out of 5
by Knut Ingar from Norway

ok hotel - but they are living in the past

Posted Mar 30, 2016 on Hotels
The hotel in general was ok. One big disadvantage - no possibility to make coffee in the room - no free coffee machine in the lobby. The attitudes of the receptionist and staff was very old fashioned - not unpolite - but they did not have a good personal service - a clean hotel with big rooms - but they are living in the past
5 out of 5
by Duncan from Calgary

Posted Mar 17, 2016 on Hotels
Great value for money, would stay here again
5 out of 5
by Joann from Evanston IL

Posted Mar 10, 2016 on Hotels
Only negative was the spa was being cleaned when we wanted to use it. Room was Huge! as was the hotel common areas.