Ratings based on 21 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from australia

Welcome rest after a long journey.

Posted Dec 28, 2016
Pros: The location suited us well with a good view of Osorno.
We wanted a hotel that was familiar and easy to stay in after travelling for 2 days and nights from Australia. The Radisson was just that...comfortable, competent and professional. Check in was efficient, questioned answered with local knowledge and helpful. The reception staff helped with a phone call..we do not speak Spanish.
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto montt chile

nice hotel , giros service and increíble view

Posted Dec 10, 2016
this hotel is a good place to staid with and excelent service and nice lake view
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Varas / Chile

Super hotel in a great location....

Posted Apr 29, 2016
A delight to be in a grand room overlooking the lake with views to die for... morning sunrises so spectacular! Ideally located close to numerous restaurants & cafes with transport at the door. Definitely a top notch option for anyone considering a stay in Puerto Varas.
5 out of 5
Recommended
for Everyone
by A verified traveler

super

Posted Mar 15, 2016
Everyone was over the top in addressing our questions and needs. Thank you to everyone!
3 out of 5
by A verified traveler from Santiago

Good Location. Terrible Staff and parking

Posted Feb 23, 2016
Pros: The location, the Spa
Cons: The pool, the gym, the breakfast
Location: Walk the city, drive around the lake.
When I got there the staff was really rude for no reason. After we did the check-in we noticed the room was not what we had ordered trough expedia, they could not fix it. The hotel had only 20 parking spaces for like 50 rooms, and there was no place in the street to park, horrible. They call a "lake watching bedroom" a room with 6 windows to the street and one window sideway to the lake. The hotel has a very good location. The room mas nice and it was always clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
Great facilities but staff a bit robotic in dealing with my two separate bookings for consecutive nights
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location

Posted Feb 8, 2016
Booked 2 junior suites-although there was a large 'seating area' , only one chair was provided, along with a stool at the dressing table. This meant that unless you are happy to sit on the bed in dirty clothes, it is not possible to relax for even a short time in the rooms. Position was very convenient and reception staff lovely , but only one person available at a given time and so could be queuing for some time. Breakfast poor and minimal service-even coffee self serve. View was lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and excellent Wi-fi

Posted Jan 31, 2016
Pros: Internet and location.
Location: Right in the middle of things.
Spacious room with good connectivity. No noise despite facing a road and the casino. Welcome drink and good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Perfect location right by the lake

Posted Nov 18, 2015
Excellent town to visit. Spectacular views. Wonderful places for dining. Highly recommend Danes Bakery for terrific Kuchen.
5 out of 5
Recommended
for Everyone
by A verified traveler from monterrey, mexico

Perfect location

Posted Sep 24, 2015
Very nice hotel, perfect conditions and near to everything