Ratings based on 198 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted Aug 25, 2017
Pros: The staff was professional and very occomadating.
My husband and I went to this hotel knowing that it was a lifestyle hotel. We were very nervous at first, but as soon as we walked into the hotel we were put at ease. We felt like a king and queen the entire time by the staff who couldn't do more for us. The other guests were so fun to be around and we never felt pressured to do anything we weren't ready for. We will be going back next summer!
Comment from Hotel Management
Aug 26, 2017 by agiribaldi, Hotel Management
Dear guests, It is for us a pleasure to know that your experience at Desire Riviera Maya Pearl Resort was magic and unique. We are glad that you enjoyed all about your stay, since the moment you arrived to the resort. We look forward to hosting you back soon for another unique and sensual experience. Best regards.
5 out of 5
Recommended
for Couples
by A verified traveler from Panama , Republic of Panama

Great place to relax , and due what ever you want

Posted Aug 23, 2017
Pros: The mix of guests from many diffferent countries , makes it a get away from traditiional Resorts.
Cons: We don't like the sales pitch of buying into the systems; But I guess we never got the idea of being a PREMIUM member ship of anything .
Location: You are a little removed from what some people call the action . Puerto Morales is just a 10 minutes run on the beach . Good food and drinks.
The service and the quality of food was very good for an all-inclusive resort
Comment from Hotel Management
Aug 26, 2017 by agiribaldi, Hotel Management
Thank you for taking the time to share your experience at Desire Riviera Maya Pearl Resort. It's great to read how your last stay with us has been fun and relaxing. All our team works very hard in order to guarantee to all our guests a memorable experience. We look forward to hosting you back soon for another unique and sensual experience. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017 on Orbitz
Absolutely amazing! Service is the best I've ever had. This hotel caters to every need of its guests.
Comment from Hotel Management
Aug 22, 2017 by agiribaldi, Hotel Management
Dear Guest. Thanks for sharing your comment. Your opinion is very important for us to improve. We hope to see you soon and continue to meet your expectations. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Third trip and the BEST one yet!!!

Posted Jul 31, 2017
Pros: Everything
Cons: Pearl has perfected the experience. The air conditioning was spotty at times, but you're in paradise, so we didn't hold it against them.
Location: We never leave the resort but did do the catamaran cruise one day, that was fun to cruise along the coast of Mexico naked on top of a catamaran.
We just returned yesterday from our third trip to Pearl in one year. It was a 9 night vacation and we could have stayed 9 more easily. The staff was amazing as always, the entertainment was fun, the food and drinks were great (but we don't go for the food :) ). The other guests are what made the trip and we made great friends while we were there. If you ever entertain the idea of a clothing optional resort, Desire Pearl is a great way to dive in. If you aren't in the LS, no one will pressure you. If you are, you might have some amazing experiences during the trip. Either way, you will reconnect with your significant other on a level that you never imagine possible. That's our experience and we will be returning very soon.
Comment from Hotel Management
Aug 5, 2017 by agiribaldi, Hotel Management
Dear Guest. Thank you for taking the time to share this comment. It is an honor to know that you enjoyed your stay as much as you expected. Our mission is to improve day by day in order to make your stay amazing and perfect. We hope to host you back soon at Desire Pearl.
5 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Nice resort on beaxh

Posted Jul 30, 2017
The staff is great. The food was great. Entrainment was great
Comment from Hotel Management
Sep 30, 2017 by agiribaldi, Hotel Management
Dear Guests, Thanks for sharing your comment. Your opinion is very important for us to keep on improving. We hope to see you soon and continue to meet your expectations. Best regards.
5 out of 5
by James

Posted Jul 25, 2017 on Hotels
Amazing stay. Staff was awesome
Comment from Hotel Management
Aug 5, 2017
Dear Guest. Thank you for sharing you opinion about Desire Pearl. It is a pleasure to know that the Staff did your stay nice and fun. We look forward to seeing you again at Desire Riviera Maya Pearl Resort. Best Regards.
4 out of 5
by Clifford

Tremendous Place to Enjoy Yourself

Posted Jul 19, 2017 on Hotels
My stay was amazing! The entertainment staff were super friendly and always tried to get everyone involved in the activities. The food was fairly good (not excellent but palatable) and the wait staff were very accommodative. Overall, I would recommend this place and would return.
Comment from Hotel Management
Jul 25, 2017
Dear guest. Thank you for sharing your comment with us, it was an honor to have you and know that you enjoyed your stay we are going to improve the food and beverage, thank you for giving us your opinion about it. Hope to see you soon at Desire Pearl. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted Jul 10, 2017
Pros: Food, Staff, and Scenery
Cons: Nothing
Location: Didn't have to leave the resort.
Excellent food, clean resort, and lots of fun. Wish I didn't have to leave.
Comment from Hotel Management
Aug 6, 2017 by agiribaldi, Hotel Management
Dear Guests, It’s very pleasant to know that the time that you spent with us was perfect. We are improving day by day in order to make your stay better than the last one. We are looking forward to hosting you back very soon at Desire Pearl. Best regards.
5 out of 5
by A verified traveler

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017
Dear Guests, thank you so much for sharing with all readers your 5 stars comment. We are looking forward to hosting you back soon. Best regards.
5 out of 5
Recommended
for Couples
by A verified traveler from Arizona

Second time was a charm...

Posted May 23, 2017
Pros: Everything!
Location: Try the White and Blue message tent on the walk to PM. You won't be disappointed...
We cannot say enough about the staff and level of service. The people have such warm hearts and we look forward to many return trips. If you have never tried a clothing optional (CO) resort, this is one of the best in the world and the friendliness of the staff, will make your stay absolutely comfortable. p.s. Try the scuba certification here. The staff (Caesar and Adolfo) were amazing to work with....