Ratings based on 283 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Nice hotel with exciting ambiance

Posted Sep 26, 2017
The experience was great and a couples only environment is the only way to go. All of the vacationers and staff were extremely friendly.
Comment from Hotel Management
Sep 26, 2017 by Guest Service, Hotel Management
Dear Guest, We thank you for give us your comments regarding your recent stay with us. For us it is a great pleasure to host you and we hope to see you in a very near future.
4 out of 5
Recommended
for Couples
by A verified traveler from Northern California

Fun place

Posted Sep 24, 2017
Pros: The fun environment they have created to bring fun friendly people together
Location: We never leave
It's not about how fancy the room or amenitys are. It's about the environment they have created to bring great respectful fun people together. If you go expecting 5 star fancy buildings you will be disappointed. The entertainment staff are great but it seems like their budget has been slowly cut back over the last few years. The bartenders for the most part are amazing. The new guy making pizzas and BLTs at 4am is amazing and fast. The DJ is a great he makes subtle changes everyday to the music.
Comment from Hotel Management
Sep 26, 2017 by Guest Service, Hotel Management
Dear Guest, We would like to thank you for share with us your recent experience at Desire Riviera Maya. We are glad you have enjoyed our unique concept and service. Rest assured we will continue working hard to keep provinding the best of us. Best Reagrds,
4 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana Mx

Best beach to play.

Posted Sep 20, 2017
This was our first time at this Resort. We loved It! The staff where amazing. They really cared that all our needs were met. The beach was clean. The food was excellent. The resort was clean. The Garden was beautiful. The best part for us was the Staff. We will miss them. We will return to Desire.
Comment from Hotel Management
Sep 26, 2017 by Guest Service, Hotel Management
Dear Guest, We appreciate your kind words regarding your recent experience at Desire Riviera Maya. We are happy to know you enjoyed the whole experience with us and we are looking forwarrd to your next visit. Best Regards
5 out of 5
Recommended
for Couples
by A verified traveler from Mi

Everything your heart "desires"

Posted Sep 19, 2017
Pros: Everything.. from the looks of it, to the ambiance, to the staff, to the food!
Cons: Nothing except perhaps do a little something for those couples that are there for a special occasion....such as an anniversary.
We just arrived back home in the states last night. We had 4 nights/5 days at this hotel. This was our 5th visit over the years. We absolutely love everything about it!! Do yourself a favor and just go...you won't regret it!!
Comment from Hotel Management
Sep 19, 2017 by Guest Service, Hotel Management
Dear Guest, We do appreciate your kind comments regarding your recent experience at Desire Riviera Maya. For us it is a pleasure to be a part of a very unique couple's vacation and we are happy you enjoyed it. We hope to see you soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Utah

wonderful people

Posted Sep 17, 2017
Pros: the people her make this a real fun place to come to.
Cons: Please add Domestic Beer. maybe add one more choice of food Italian
Location: great location fun activities.
This is a small hotel very nice experience, the people make the difference. if they could add domestic beer and a few more choices of food to the menu I think it would raise the rate to a 5+. This place is small just like we like, love the staff DD, Katie John and barry are great people.
Comment from Hotel Management
Sep 17, 2017 by Guest Service, Hotel Management
Dear Guest, We would like to thank you for taking the time to give us your feedback. We are glad you have enjoyed the experience with us and rest assured we are constanly working on our menus so all Guests enjoy them. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Sep 17, 2017 by Guest Service, Hotel Management
Dear Guest, We are happy to know you enjoyed your vacations with us!! We are looking forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Great hotel and beautiful

Posted Aug 30, 2017
5 days of fun, great food and staff was the best ever. Time went to fast. I was relaxed and stress free .
Comment from Hotel Management
Sep 1, 2017 by Guest Service, Hotel Management
Dear Guest, We would like to thank you for your preference and for letting us know about your recent experience with us. We are glad you have enjoyed every moment during your stay. We hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from currently NJ

All your desires met and more...

Posted Aug 25, 2017
The hotel grounds were very well kept and clean. The staff was phenomenol, the bartenders made amazing daily drink specials and the chefs in the restaurant prepared awesome food options with an abundance of choices and flavors. If desire is what u are looking for than we highly recommend coming here. Theres no pressure, lots of things to do just with your partner and or others. Its a great experience, very eye opening experience if you have never been to a life style resort. The people are friendly and welcoming. Tip to the ladies bring some cute outfits check the schedule for theme nights.
Comment from Hotel Management
Aug 27, 2017 by Guest Service, Hotel Management
Dear Guest, We do really appreciate the time taken to give us your comments regarding your recent stay with us. For us it is a pleasure to host you and be a part of a memorable couple's vacation. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Definitely going back!

Posted Aug 24, 2017
We had an amazing time. The beds were comfy, rooms were clean, plenty of storage, always cold waters in the fridge. The restaurants were good, men be sure to take a pair of pants for the restaurants, they will turn you away with out them. The resort sits between 2 family friendly resorts & shares the beach. So guest at the other 2 resorts can stroll along the beach while you're nude playing beach volleyball or lounging. The music wasn't great, and the daytime entertainment was dull. The pool decking is extremely slippery. Be sure to get the latenight pizza! Overall we absolutely loved the resort and the experience the resort is beautiful, the staff was friendly & we really enjoyed the clothing optional & "fun spots"!
Comment from Hotel Management
Aug 27, 2017 by Guest Service, Hotel Management
Dear Guest, We would like to thank you for your feedback since it helps us to improve. We are happy to know you enjoyed your stay with us and we are looking forward to see you soon! Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great time

Posted Aug 17, 2017
We had a great time. This was our first time at this hotel, the crowd was a huge mix. The food was good, men, be sure to pack pants for some of the restaurants, they will turn you away without them. The music wasn't that great, it was like a soft techno. The hotel shares a PUBLIC beach with family friendly hotels on each side. The gym was fully equipped and clean, the best gym I've visited at a resort. We will be back!!
Comment from Hotel Management
Aug 19, 2017 by Guest Service, Hotel Management
Dear Guest, We do apppreciate your comments regarding your recent stay at Desire Riviera Maya. We are glad you enjoyed everything about us and we hope to see you soon! Best Regards,