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Great resort for the price. Only issue we had was with our ocean view room which was all trees. They took care of it and we got an actual ocean view room.
One of the nicest Riviera Maya all-inclusive resorts we have stayed at. Great variety of restaurants, wide selection of menu items and it was nice not to have to make reservations. Staff were engaging and a delight to spend time with.
My boyfriend and I visited this hotel last week for 5 days and 4 nights, but it actually ended up being 4 days because my transportation scheduled a really early departure time. Despite my transportation basically stealing our entire morning, our stay absolutely amazing. The hotel is beautiful and ...
The rooms are spacious. Room service was quick and the menu has good variety. I loved that this isn't a huge resort so it was easy to get to the beach, pool and restaurants from anywhere in the resort. We enjoyed all the restaurants. The hotel has seaweed removed from the beach everyday, making it ...
We booked through Expedia and were given VIP treatment from the moment we walked into the lobby. Check-in was easy and the staff was very nice. We we given a Presidential Suite upgrade when we arrived, and there was champagne and balloons awaiting for my birthday on our second night. We enjoyed the ...
Wonderful hotel!!!5 stars . Excellent location, wonderful swimming pulls, food was impressive. I had excellent restaurants to chose from
Everything at Grand Residences is top notch from check-in to check out. The suites are stunning and the beachfront master suite we stayed in had breath-taking views that were second to none! Our concierge Claudia was so sweet and helpful. She made sure that everything would exceed our expectations. ...
Super cute, clean little cabanas on the beach. Restaurant was a little pricey and closed at 5. Rooms were clean and adorable. Surrounded by inclusive resorts, 45 min walk to town. Cute place over all.
How nice to stay in a beautiful villa with your own pool and patio and be walking distance to the beach, downtown Puerto Morelos and many wonderful places to eat!! MIlko the owner was a lifesaver and always available by phone if we needed his help or had a question! Just make sure you have the address ...
I and my family recently stay in master suit at the Grand Residences and very please with most of the services there. The room is very big and clean. We feel like staying at our own house as it has full bed RM, bath RM, living RM, laundry RM, and a kitchen. The staff there is very nice. There is ...
Loved our room with the ocean view. Had a great time and experience. Will definitely come back.
The staff is very welcoming. The facilities are very good. Enjoyed my stay
The hotel is great, its relaxing and everything you get from the menu is ok to great. The food takes a bit long to get prepared but its worth the wait. Right on the beach, with great service also on the beach and pool areas not only in main restaurants.
Hotel Staff was very friendly and accommodating. Puerto Morelos is very different village than Cancun and Playa Del Carmen - we found it much more local and laid back. The hotel is very traditional Mexican and that made for a memorable stay. Breakfast was made fresh for us and was very good.
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