Find luxury hotels in Puerto Morelos

"I really like that everything was in walking distance and easy to reach. Very convenient 👍 The sand bags in the ocean by the beach was inconvenient, I couldn’t swim out past my knees due to these and they looked very odd. "

"We had a great stay! A couple travelling with a 1 year old. It was kid friendly with a balance for us to enjoy too. Weather was great. The beach has lots of seaweed but it was cleaned often. Our room was nice and clean! The staff were amazing especially Oscar at the lobby bar. He gave impeccable service and he will always be remembered. "

"Service was amazing as well as the food and drinks"

"We would highly recommend Grand Residence. We have been to many resorts in Mexico and this resort went above and beyond on so many things. Before we even left home for our vacation we were contacted by the resort to get our flight information so they could coordinate our pickup and departure transportation. They also asked what our likes, dislikes, and preferences on dining times. When we arrived at the airport our transportation was waiting for us and greeted us with smiles, cold water and a nice cool towel. When we arrived at the resort we were again greeted with smiles and a welcome cocktail that our transportation driver had called ahead to order after asking what we would like. We were taken to our Ocean view Jr. Suite which did not disappoint. Our room was large, comfortable and the view of the ocean and pool was beautiful. Our fridge was stocked with water, beer and a variety of Soda's. They stocked fresh fruit, dried fruit and other snacks for us. The bathroom was nicely stocked with everything you would need. The pool and pool area were very nice and they had an adults only pool with a swim up bar. The beach was beautiful with soft powder sand and very little seaweed as they groom and clean it several times a day. We did the all-inclusive package and the food at the resort was very good with many options. Our concierge on arrival to the resort had already made all of our dinner reservations and had set us up for special theme nights. Service at this resort 10/10. "

"Excellent staff . Extremely hard working and polite. I liked also the proximity to the beach and ocean as I am partially handicapped.good food. Everything very clean "

"I stayed at the hideaway and it was an amazing time. The butlers were excellent and constantly made sure we were okay and didn’t need anything. There was construction going on in the hideaway area but it did not bother us. Overall we had a great time and i would definitely stay there again. "

"The staff is lovely, the food is great, drinks great, there’s a side to chill w the family, and there’s an entertainment side. Overall great experience. "

"Pictures don’t do this resort justice, we stayed with our two children and my mother in law for a week and I wish we had another week as you genuinely feel right at home from the moment you walk in. The staff are all extremely professional and friendly, they will even remember you by name, the food was great, the resort itself was not too busy or crowded (even with weddings happening during our stay), and it was a perfect balance for family, or great for just adults as well. I will absolutely be going back. "

"This resort never disappoints us. The food is superb at every restaurant. The service is amazing, especially at the buffet for breakfast and lunch with Mardo and Archie. I highly recommend the resort. The only thing I did not like was the addition of the day beds by the pool area. It made it look messy, cluttered and less luxurious than what I remember without them. I would remove these. Similarily, the pool area has become very congested with loungers and the lounge pads need to be replaced. "