Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby Marco Antonio from São Paulo
ReembolsoPosted Mar 2, 2015 on Hotels
Por uma razão pessoal precisei antecipar meu retorno mas não me deram oportunidade de reembolso das diárias nao utilizadas. Achei exdrúxula está situação. Por conta disto não volto a este hotel.
for Familiesby daniela from Buenos Aires
Hotel muy original!Posted Feb 3, 2015 on Hotels
muy bien, solo faltaría que techen el acceso desde el hotel a la piscina.
for Familiesby A verified traveler
Não repetiria.Posted Dec 30, 2014 on Hotels
É um hotel com uma proposta diferente e não me agradou. O custo/benefício também não foi compensador. Achei uma deselegância terem recusado fazer um câmbio ao turista que acabara de chegar e injustificável terem negado o direito de usar as bicicletas para irmos à cidade. Ponto positivo para o serviço da cozinha.
by A verified traveler from Miami, FL
Disappointing at BestPosted Dec 10, 2014
I am so glad we decided to stay at Explora and Singular. We spent one night at Remota in transit. I was so excited to stay there after seeing their web site, but we were so disappointed. The hotel does have interesting architecture, but it seems run down. The pool was ice cold and the steam room didn't work. The hotel also had no atmosphere at all. The staff was disinterested. When we arrived no one assisted with luggage or showing us arounf the property (probably because there was no staff in sight). The girl that checked us in just pointed around telling us where our room was and the spa. The value was also not apparent. Even though we paid $340 for one night at half board, that did not include appetizers and only one glass of wine. Really? There were no other guests even at the peek of season and no music, which made it feel as if we were at a funeral. The food was less than marginal. They offered 2 choices and both were tiny portions and poor. After Remota we spent 4 glorious nights at Explora and 3 spectacular nights at Singular. Both had exceptional service, property, staff, food, excursions and more. Truly the 2 finest hotel we have ever stayed at and we have been around the world.
for Couplesby Lieven from buenos aires
een leuke plaats!Posted Dec 9, 2014 on Hotels
prachtige plaats, echter niet zo afgelegen als de naam zou zeggen. Toch heb je niet echt het gevoel dat je in een drukke plaats zit. minimalistische kamers, mooi. Vaste menu in het restaurant, lekker. wifi in de lobby.
for Couplesby A verified traveler
Amazing architectural hotelPosted Dec 9, 2014 on Hotels
Absolutely loved the building and the architecture, simultaneously rustic and modern. We loved exploring the hotel, especially the various reading nooks with comfortable furniture and great views. I wish the bathroom had been a little more private; this hotel trend of placing windows between the bathroom and the sleeping area needs to end as soon as possible. But the highlights more than made up for it. All around a great vide and wonderful stay.
for Couplesby A verified traveler
AmazingPosted Nov 2, 2014 on Hotels
for Couplesby Jessica from santiago
Muy buenoPosted Apr 7, 2014 on Hotels
Muy buen hotel, todo muy lindo y buen servicio!! comida exquisita y a precio razonable
Posted Mar 12, 2014 on Hotels
Recommendedby carmen from são paulo
gerente sem educaçaõPosted Mar 8, 2014 on Hotels
Pessima. Quando comprei 4 diarias do hotel em setembro de 2013, pelo Hoteis.com no site dizia que eu teria um transfer de até 5 kms a partir do hotel, porem quando solicitei o transfer a funcionaria Marisa disse que eu não tinha direito a este transfer e que era um erro do Hoteis .com,.E que ela não poderia se responsabilizar por erros do Hoteis .com.Essa funcionaria foi grosseira e sem educação, alem de que no quarto havia moscas e no corredores goteiras de agua logo apos a chuva.