Ratings based on 183 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Excellent staff and location

Posted Apr 5, 2017
The staff is very nice and the location in Playa Dorada is excellent. This hotel has more than 30 years and has been refurbished with beautiful style
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Safe location, great food, friendly staff

Posted Mar 23, 2017
The room location wasperfect right on beautiful Playa Dorada with two restaurants to choose from and free delicious breakfast. A bit of a language barrier, but they did their best to accommodate us on speaking English (our own fault for not preparing) house keeping was a bit loud within the units. Not much to go after dark, but perfect if you're looking for a quiet retreat.
2 out of 5
by A verified traveler

Bathrooms were very small..with no counter space a

Posted Feb 16, 2017 on CheapTickets
Bathrooms were very small with no counter space..and broken parts of sink....I would never stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Very nice hotel. I will be back

Posted Feb 6, 2017
Everyone was very nice. It was also very quiet. They really need some night activists. After 7pm everything is shut down. I did not see the wind has the cigar bar But every was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Central America

Best in Puerto Plata that I have been yet

Posted Feb 2, 2017
All staff freindly place looks good and they try to keep standards.
5 out of 5
by raymond

3 day stay

Posted Jan 25, 2017 on Hotels
Great staff a1 service...bathroom could use updating..dvd player was old and rusted but didnt really care...room was clean but had that old slight smell when checked in lit a febreze candle and that masked it somewhat. Menu food was pretty good..order food for overnight early rooms are in need to add mini bar and or snacks. after 11 there was no way to eat or drink your literally in the twilight zone. For the price would recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Jan 23, 2017 on Orbitz
Nice hotel however they offer 24/7 room service according to the site, I tried to order multiple times and they kept advising me that they were not offering room service at that time.
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Breakfast was great with eggs to order.
4 out of 5
Recommended
for Everyone
by A verified traveler

For the price is a very comfortable facility.

Posted Jan 13, 2017
Pros: The friendly staff.
Cons: A club or place to interact ,listen to music, talk and drink.
Location: Puerto plata and playa dorada, have everything that a tourist needs.
The Hotel has good staff and friendly. lack a club or disco for entertainment. excluding the above mentioned,has a family friendly atmosphere !
5 out of 5
by donald

As Usual at great Time

Posted Dec 27, 2016 on Hotels
The lobby staff are unbelievable . Stayed many places , this team is at top of their game.