Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from new york and wdc

Gorgeous hotel on a private beach in nature

Posted Nov 23, 2016
Everything was fenomenal the staff the food the eco rooms ..Istayed in the new Treehouse suite (i saw the giant penthouse also) great beds, hot water wifi nice exotic decoration..and the view of the beach oh geee what a gorgeous view from every room ..i sipped my mojito passion fruit on my balcony before grilled lobster.. Super clean and all green natural no noise no lines no crowds The 2 pools and jacuzzi you have a jumping board ..just like Tarzan..eco trails and surfing right here ( free surf board) and at el encuentro!
Comment from Hotel Management
Nov 23, 2016 by Sonia, Hotel Management
Thank you Solaine and thank you for extending your stay another day , have a good trip back to NY !
1 out of 5
by A verified traveler from Dominican Republic

Worst experience ever!!! Had to return back home!!

Posted Aug 27, 2016
Since you enter the hotel it smells terrible, like if they have issues with plumbing, also the main pool was too dirty with bugs, and the water looked almost green, all around looked unsafe for kids since they had too many things not taken care or in place, not to mention the horrible service from the staff, my reservation was mixed up and they wanted to charge additional for the mistake they made. The rooms they show are not like that in real, it seems in pics you have a kitchenette and living room in your bedroom kind of a mini bucks bungalow but the reality is that is the actual kitchen they use to cook for the guests this hotel is a total scam!!!
Comment from Hotel Management
Nov 23, 2016 by Wilton, Hotel Management
Dear Michelle We are sorry for your inconvenience but it seems you did not read the description correctly. The photos are real so your confusion is not our fault. There are 3 kitchens to be used for guests and 1 BBQ.
1 out of 5
by A verified traveler from bronx ny

no pudimos dormir

Posted Aug 17, 2016
Pros: la picina y el area de la playa
Cons: el personal de trabajo, las abitaciones tienen que terner mas hiluminacion ,la comida es horrible
Location: el lugar donde esta el hotel es bello los paisajes no hay muchas actividades
desde la primera noche que llegamos al hotel fue un problema todo no habia luz en nuestra avitacion la vitacion no tenia ventilacion no habia aire los abanicos que habian no eran suficiente para que mi familia y yo pudieramos dormir fue horrible
Comment from Hotel Management
Nov 23, 2016 by Marcos, Hotel Management
Senora Ustedes solo debian prender las Iluminacion (sin H) en las Habitaciones (con H). La mitad de las habitaciones tienen AC usted debia solo eligir lo o pedir la. Todos los clientes en esa noche dormieron bien pero parece que usted buscaba un hotel de torre de crystal, somos ECO LODGE asi lo dice el nombre
5 out of 5
by A verified traveler from Los Angeles

Best Stay on the beach

Posted Jul 11, 2016
Pros: Location, staff, view,
Location: Cabarete and Puerto Plata, are two small very nice beach towns nearby, so a visit to each town is a must, you can also see the caves nearby.
Magnificent location and view, staff are very friendly and welcoming , beach is very quite and clean, prices are very reasonable,they have a very nice bar on the beach which is perfect for a nice beach party, i will definitely come back again.
Comment from Hotel Management
Nov 23, 2016 by Sonia, Hotel Management
Thank you Jamil see you soon for more nice surfing and after surf mojito sessions
1 out of 5
by A verified traveler

Posted Jun 16, 2016
No windows, no fan, no air conditioning, water problems and a construction next door, informations about the hotel not helpful
Comment from Hotel Management
Nov 23, 2016 by Marcos, Hotel Management
Dear guest sorry about the construction next door that was just a few days , and out of our control.
5 out of 5
by Tyesha from Houston, TX

Perfect Dominican Getaway

Posted May 21, 2016 on Hotels
My stay was incredible! Our was worth every penny & more. The view on the beach was perfect and the staff made me feel right at home. The room was huge and overlooked the pool. Dinner and breakfast were delicious. I recommend it to everyone.
5 out of 5
by Marjolaine from Saint-Domingue

Excellent rapport qualité prix, Cadre magnifique

Posted May 4, 2016 on Hotels
A l'opposé de l'agitation de Cabarete c'est hôtel est un havre de paix ... Le cadre est magnifique et la plage déserte est au bout du jardin ... Le top ! Petit déjeuner très copieux. Bar et restau dans l'hôtel. Super avec des enfants (plage, sécurité, cadre ...) Hôtel à 5mn en voiture de Cabarete si vous avez envie d'un bain de foule et de musique !
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Merci beaucoup Marjolaine a tres bientot pour des langoustes grillees et du cheval sur la plage
2 out of 5
by A verified traveler

An echo returns, but not to this eco lodge.

Posted May 4, 2016 on Hotels
Never again. Won't recommend. Live in the DR, so lost the potential for repeat guests and recommendations. Unethical booking practices.
3 out of 5
by A verified traveler

Very Dirty floors

Posted Apr 26, 2016 on Hotels
The hotel is ok but our rooms was very dirty the floor was not mop and the blankets where not fresh clean. You need to call for the water pump to be turn on to have access to water. The hotel have a beautiful concept of nature and traditional woods rooms..
3 out of 5
by jose

Sleepless night!!!!

Posted Mar 27, 2016 on Hotels
We went for one night. the ecological concept is excellent. the wooden house is beautiful. the problem is that the floor is wood, we were on the first floor and people on the second floor all night they spent stomping and dragging suitcases. It was a horrible sleepless night, although we complained directly with the hotel and even with tenants. no never again