Ratings based on 156 Verified Reviews

4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx. USA

Quite Comfort

Posted Jan 5, 2018
Very nice weekend. I vacation during New Years weekend.The hotel staff and service was exceptional. I did not want to leave.
Comment from Hotel Management
Jan 5, 2018 by Irina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice and quiet

Posted Dec 27, 2017
We had a very nice stay , the room was always nice and clean , it was really quiet and relaxing.
Comment from Hotel Management
Dec 29, 2017 by Basilia Diaz, Hotel Management
We are truly delighted to know that you enjoyed your stay at Casa Colonial . We look forward to having you back with us again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Greatness hotel

Posted Dec 16, 2017
Exceptional hotel great customer service with amazing views !
Comment from Hotel Management
Dec 16, 2017 by Irina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
The food at Lucia restaurant was amazing. The beachfront rooms are really nice but a little more privacy would be great since all rooms balconies are together. Service was excellent and the staff very polite!
Comment from Hotel Management
Dec 1, 2017 by Irina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel right on the beach

Posted Nov 17, 2017
Our stay was amazing! The staff really took care of us. A1 service and facility. The lush trees and flowers add to the nice ambiance which is complimented with water fountains
Comment from Hotel Management
Dec 24, 2017 by Irina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful & Quiet

Posted Nov 13, 2017
Safe, secure, beautiful, great food and pleasant staff.
Comment from Hotel Management
Nov 13, 2017 by Basilia Diaz, Hotel Management
Thank you so much for your recent stay with us at Casa Colonial – we are very happy to hear you enjoyed your vacation with us
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Dominican Republic

My best experience in Puerto Plata

Posted Sep 18, 2017
This is the best experience ever in a Hotel in Puerto Plata and probably in all the Dominican Republic... Excellent rooms, excellent food, very kind staff, peaceful ambient all day... just perfect!
Comment from Hotel Management
Nov 9, 2017 by Irina, Hotel Management
Thank you for your visit and your feedback!
4 out of 5
by peter

Casa review.

Posted Sep 16, 2017 on Hotels
Always great service and a beautiful spot.
Comment from Hotel Management
Nov 9, 2017
Thank you for your visit and your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Beautiful

Posted Sep 9, 2017
The staff was curtious and responsive. The food exceeded our expectations. The grounds were beautiful and meticulously maintained and our room was impeccably clean. The only complaint I had was the musty odor in our room. The staff provided us with a room change but even the second room smelled of mold. The staff tried to cover the odor by using inscents but this was largely ineffective. We managed by leaving the doors opened which was OK since we were on the third floor and the hotel did seem to be secure. Overall this was a great place to spend our holiday.
5 out of 5
by A verified traveler

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017
Thank for your visit and feedback!