Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Portland, OR

I want to go back!

Posted Jul 2, 2016
I was in the DR for 2 weeks and stayed at 3 hotels, this hotel by far had the best service. You basically show up and everything is taken care of and everyone is nice and helpful. My room was huge, well decorated, imacutaley cleaned and so very comfortable. If you want US hotel standards, this is your place.
5 out of 5
by A verified traveler from Chicago

An amazing and relaxing time!

Posted May 21, 2016
Pros: The staff was amazing! They were extremely accomodating and the hotel was beautiful. The entire property was very clean.
Cons: Floors of the lobby were being refinished therefore the main restaurant was out or service for most of visit. Could inform guests before arrival
Location: The hotel is towards the end of the Playa Dorada group of hotels. There is a mall inside the area which you can get food or buy souvenirs
We had an amazing time at Casa colonial! The hotel is fantastic as are the staff. Everyone was very friendly yet professional. The hospitality is next level. I had read previous reviews on this location on Expedia and it seemed the only negative thing people were saying was that it was "boring". I'd have to disagree. I'd choose relaxing as a better description. It's definitely not party central as some of the all inclusive hotels tend to be, but that's fine because everyone is not looking for that kind of atmosphere. I was looking to relax when at my hotel generally after a day of activities (horseback riding/Ocean World/Monkey Jungle/Ziplining), not have a bunch of kids runnning around the pool or party goers. You can always venture off from hotel when you want to party. Additionally, this is one of the most well kept hotels I have been to out of the US. The room was so welcoming and housekeeping kept it in perfect order. We wer in the lanai ocean front room which was on the first level and allowed us to had breakfast outside of our room and also walk straight to the beach area. We also enojyed the roof top area where the pool and hot tubs were along with a bar. The pool or hot tubs were never full or over crowded no matter what time of day we went up. The bar tenders were mindful of when you finished one drink and were ready to bring you another. Food: the room service food was good. I wouldn't say there was anything that I was totally amazed by but we did enjoy everything
5 out of 5
by A verified traveler

Intimate setting, attentive staff and beautiful!

Posted May 4, 2016
A lovely and relaxing stay. Casa Colonial has all the amenities I looked for : beach, pool, meal service, spa, with the intimacy of a boutique hotel. My second time there and I can't wait to go back!
5 out of 5
by A verified traveler from dallas

Great Hotel

Posted Apr 12, 2016
Cons: Nothing needs improvement.
Location: Great location with never ending things to do and see in the immediate area.
Amazing hotel, staff and location. I travel quite a bit and have stayed in hotels that cost 3-4 times what this hotel charges and Casa Colonial is nicer in every way.
5 out of 5
by A verified traveler from New York, NY

Royal Retreat ... !!!

Posted Apr 9, 2016
Pros: Everything, the views, rooms, peaceful environment, friendly staff, food and specially watching sunrise from the top-floor. Nothing to complain.
Cons: Adding more vegetarian options in food.
Location: Paradise island is a must visit, As the name says it is a true paradise. City tour.
My room was gorgeous. Incredible view from top floor Swimming pool an Jacuzzi. A royal retreat for couples with great spa and dining options. Unlike other resorts it is very quiet and peaceful. Very friendly and helpful staff. The food was amazing. It is indeed one of the most beautiful and luxurious hotel I have stayed.
5 out of 5
by A verified traveler from Texas

Exceptional hotel, staff, food

Posted Apr 5, 2016
Impeccable service details and extremely clean palace and grounds
5 out of 5
by A verified traveler from long island NY

Beautiful hotel wonderful staff

Posted Jan 25, 2016
The hotel was amazing ,everyone was friendly and the food at Lucia was amazing.
3 out of 5
by A verified traveler

Posted Nov 30, 2015
I expected a incredible hotel, but the rooms werent very clean and the comfort is not premium.
5 out of 5
by A verified traveler

Posted Nov 30, 2015
Beautiful hotel and great service.
5 out of 5
by Lottie from Colorado

Marvelous Experience!

Posted Oct 24, 2015 on Hotels
What a wonderful hotel! We had an absolutely marvelous experience. Every aspect of the hotel was beautiful, from the lobby, to the grounds, to our room. I thoroughly enjoyed walking through the grounds and hotel looking at the beautiful orchids. We took advantage of the spa with a fantastic couple’s massage and use of the sauna and exercise facility. The food was always delicious and the hotel's peaceful atmosphere was relaxing. The entire staff was attentive and willing to please. We had the romantic dinner on the beach for my birthday, what a surprise to come back to our room to candles and rose petals! This was truly the best hotel stay we have every experienced.