Ratings based on 265 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
quality downPosted Sep 9, 2015
I have been there before it was a nice Hotel, but this time the room that they gave me was not the same level. The furniture was old, the bathroom was not as nice and the major problem was the mosquitos. I even asked for insecticide but they did not have . I got eaten by mosquitos and in a tropical country that is very dangerous because of dengue and other diseases carried by them.
by A verified traveler from Toronto, Canada
Terrible place to spend your vacations.Posted Sep 8, 2015
Pros: Just AC.
Cons: Everything to be improved.
The hotel was a disaster. Cockroaches everywhere. There were days the room was not clean. No water in the fridge everyday. Just at the first day. The beach area and resort area full of local guys who would bother and embarrass the tourists and the females all the time. The local boys without the wrist tape would walk freely in the resort and bother us and when we complained no body would care because they were relatives of resort staff. Never ever will suggest my friends to come there. Also the Expedia I used to book terrible service, no transport from airport to resort.
by A verified traveler from N. J
Posted Sep 6, 2015
Staff was good trying to help and satisfy the guests. Hotel it self was horrible , i would not give any stat to it.
for Everyoneby A verified traveler from Mexico
Nice resort with a nice beachPosted Aug 19, 2015
Excellent attention from the staff, wide variety of drinks and beverages. Excellent restaurants and pools. I do recommend it.
by A verified traveler from NY
Horrible, please avoidPosted Aug 15, 2015
Horrible, food poison, horrible service, rooms smells like pee, pleaseer avoid this place. Even though is 100 per night put 25 more and go somewhere else. I have no words to describe how horrible.
by A verified traveler
Not goodPosted Aug 11, 2015
Worse than I expected ......................................
for Couplesby A verified traveler
great valuePosted May 13, 2015 on Hotels
Good value. Beautiful grounds. Food is ok. Rooms are functional and comfortable, could use some updates but solid 3 stars. Great beach. Friendly staff. Would stay here again.
for Couplesby RushtonJ from Los Angeles
Poor service at Casa MarinaPosted Apr 22, 2015 on Hotels
We had a king size bed however, the mattress cover, sheets, blankets and pillows were sized for a standard size bed. As a results we were uncomfortable and did not sleep well. Also in the bathroom we were notified not to drink water from the faucet. For the first day check-in they provided 2 bottles of water for use. However unknown to us we were expected to provide (buy)for all following days water to use. The balcony sliding glass door was almost impossible to secure. However the beach,swimming pools, nightly entertainment and the restaurant on the Marina Reef side were the best.
by A verified traveler from queens, ny
Great pool, beachPosted Mar 21, 2015
Is a good hotel i just think the rooms need up grading need work, the reception area the staff need to be more helpful greet people better, phone connection horrible, the food is okay, but overall everyhing else was good
for Familiesby FELIX H from SANTIAGO,REPUBLICA DOMINICANA
NINGUNA ENTRETENCION PARA MI HIJA DE 2 AÑOS, FATALPosted Mar 3, 2015 on Hotels
COMO ES POSIBLE QUE HACE 7 AÑOS QUE FUI,RECOMENDE UNA AREA PARA NIÑOS,CON COLUMBIOS,RODADERO PISARRAS PARA COLOREAR AREA VERDE CON JUGUETES ETC ETC ETC,YO FUI CON MI HIJA DE 2 AÑOS, LA UNICA DISTRACCION PARA ELLA FUE LAS PICINITAS PEQUEÑAS, PORQUE LA PLAYA PARA ESA EDAD ES BASTANTE RIESGOSA, LA VERDAD UNO VA PARA PASARLA CON SUS HIJOS BIEN, QUE DESEPCION, PERDI MI DINERO