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Hotel El Reloj

Photo gallery for Hotel El Reloj

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets
Rooftop terrace
Deluxe Room | Individually decorated, free WiFi, bed sheets
Bar (on property)

Overview of Hotel El Reloj

Hotel El Reloj

2.0 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000

Explore the area

  • Popular LocationEmbassy of the United States Dominican Republic1 min walk
  • Popular LocationMalecón De Puerto Plata8 min walk
  • Popular LocationFort San Felipe12 min walk
  • AirportSantiago (STI-Cibao Intl.)102 min drive

Room options

About this area

Puerto Plata

Located in Puerto Plata, Hotel El Reloj is in the city center and on the beach. Playa Dorada and Isabel De Torres National Park reflect the area's natural beauty and area attractions include Independence Park and Lorilar Ranch.

What's nearby

  • Embassy of the United States Dominican Republic - 1 min walk
  • Amber Museum - 3 min walk
  • St. Philip the Apostle Cathedral - 5 min walk
  • Malecón De Puerto Plata - 8 min walk
  • Fort San Felipe - 12 min walk

Getting around

  • Cibao Intl. Airport (STI) - 101 min drive


  • Kaffe - 3 min walk
  • Mares - 12 min walk
  • Restaurant Polanco - 2 min walk
  • Village Café - 7 min walk
  • Puerto Plata Cigar Club - 5 min walk

About this property

Hotel El Reloj

Hotel by the ocean
A free daily manager's reception, dry cleaning/laundry services, and conference space are just a few of the amenities provided at Hotel El Reloj. With a beachfront location, this hotel is the perfect place to soak up some sun. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Concierge services
Room features
All 32 individually decorated rooms feature perks such as heated floors and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/closets, heated floors, and ceiling fans


American (Sign language), Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities


  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 183 square feet of conference space
  • Meeting room


  • On the beach


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk


  • Designated smoking areas

Room amenities


  • Bedsheets provided


  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels


  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Similar properties



Check-in from 8:00 AM - anytime
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is Hotel El Reloj pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Reloj?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Hotel El Reloj on May 29, 2023 start from $39.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Reloj?

Self parking is free at this property.

What time is check-in at Hotel El Reloj?

Check-in is from 8:00 AM - anytime.

What time is check-out at Hotel El Reloj?

Check-out is at noon.

Where is Hotel El Reloj located?

Located in Puerto Plata, this beachfront hotel is in the city center and within a 5-minute walk of Embassy of the United States Dominican Republic, Amber Museum, and St. Philip the Apostle Cathedral. Independence Park and Museum of Taino Art are also within 10 minutes.




Rating 10 - Excellent. 6 out of 13 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 4 out of 13 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 0 out of 13 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 1 out of 13 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 2 out of 13 reviews" "
" "2 - Terrible 15%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

8/10 Good


Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great except, no hot water.....
Stayed 1 night in Jul 2022

2/10 Terrible


Stayed 2 nights in Jun 2022

2/10 Terrible


Disliked: Property conditions & facilities
not safe area
You should be more careful when say Fabulous . I have pay but not stay at this hotel as the area is not recommend at all... not safe this hotel should not even considered to be show in your website
Stayed 1 night in May 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Helpful, friendly and clean. It had the bed, shower, and air conditioning we needed to transition from four days of flights to catch our cruise ship.
Stayed 1 night in Apr 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the area
Stayed 1 night in Mar 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and comfy bed.
Close to everything! Any issue was resolved immediately. Room was small but great to sleep in. There's a great terrace on the rooftop. Perfect for quick trips. Good price.
Stayed 4 nights in Feb 2022

8/10 Good

Carlos, Miramar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff so courteous and hotel is located in the middle of city, nearby Parque Independencia.
Stayed 1 night in Feb 2022

10/10 Excellent

Santa, Scott Depot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the hotel is close to everything even the ocean.
Stayed 1 night in Jan 2022