Property grounds

Reviews of Elkaoba

2.5 out of 5
Elkaoba
Calle Principal, Cabarete, Puerto Plata

Reviews

6.0
Rating 10 - Excellent. 19 out of 157 reviews" "
Rating 8 - Good. 43 out of 157 reviews" "
Rating 6 - Okay. 37 out of 157 reviews" "
Rating 4 - Poor. 24 out of 157 reviews" "
Rating 2 - Terrible. 34 out of 157 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shafeek, Brampton

Stayed 2 nights in Dec 2023

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Jose

Disliked: Staff & service, amenities, property conditions & facilities
Lobby smelled like wet dogs. The room was really far from the lobby even thought the place was empty
Stayed 3 nights in Jul 2022

4/10 Poor

DAMIAN

Stayed 1 night in Feb 2022

4/10 Poor

Mehrdad

Disliked: Cleanliness, property conditions & facilities
There's a reason why this hotel was cheap, cockroaches, spiders in shower and shower didn't even work, mini fridge didn't even work, had to cancel. No one at front desk after 8 pm to help with issues. At least next day staff canceled next reservation and refunded money.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is horrible, I went to sleep in my car instead. I did not wanted to sleep in that dirty bed. Also the windows are broken, they do not close so I didn't feel safe sleeping there.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so bad. I stayed at the bungalow and it was so nasty I wanted to run away but unfortunately we were at ocean world and went to check in late it was 9pm and I had my kids , there was no place I could have found another room that late, the towels had marks on them, thankfully we had our own towels. The windows lock are broken I couldn't sleep because of safety, I was up all night making sure my kids were safe since the windows don't lock. The place is so run down and smells like dogs right when you walk in. I would definitely never stay there again.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in really bad condition. The pool is dirty, the room is outdated. The A/C does not cool , the fan did not work. Oh my lord the place stinks. The owner had like 12 dogs in the place it was horrible.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
I enjoy the swimming pool, The room was ok they could a little better!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Service was horrible. Dogs every and it was very smelly.. had to leave and go somewhere else
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed for business since last year, the hotel are CLOSED !
Stayed 2 nights in Mar 2021

2/10 Terrible

Garymiller, Fla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed I want my money back closd closed. Money back. Csvsgary@yahoo.com. Closed. Closed. By by by by by by by by closed. Mis leading. Call 4 3864783701. Closed. 50 t. B. M50 dam
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

It was closed and I was charge. I want my money back
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Charlie, Upstate New York

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Travelers, beware. You have to cross a treacherous road to reach the beach and restaurants from this hotel. I was careful, but still got run down by a crazy motorcycle and was taken unconscious to a hospital where I had to pay $2000 to get out the next day. The same thing happened to another guest two weeks before. I prepaid for 10 days. The accident happened the first day, but the hotel refused to refund any of the rest of the stay. Moral: if you stay here, book by the night. Otherwise, it's not a bad hotel.
Stayed 10 nights in Dec 2019

2/10 Terrible

Casey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach Motel
This place is beyond grim. There are far too many dogs running around so the lobby smells like a wet dog, which is a terrible first greeting. The check in was fine albeit a slight confusion in getting to our rooms (our fault with our bad Spanish) but the rooms are horrifying. There are ants and cockroaches on the floor, the towels & sheets are grubby and stained and there was hair in the bathroom drain. We didn't even have a towel to stand on after we showered so our room became a wet mess. I'm glad we only had to stay here for one night before we checked in to an Airbnb. The only redeeming feature is the location as you are really close to the beach and some great restaurants. We also stayed in the hotel room rather than the bungalow, we heard those were in a slightly better condition. You get what you pay for, so if you do decide to save a few pennies and stay here make sure you bring your own sheets, towels, and cleaning supplies!
Stayed 1 night in Jan 2020

6/10 Okay

Miguel, MIAMI, FL

Liked: Cleanliness
Nice, clean, and simple. Close to the beach centrally located. Great value
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
The rooms smell too much cigarette and then in the internet said breakfast was included and then they don’t offer
Stayed 1 night in Sep 2019

10/10 Excellent

alfredo

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the affordability of such a fantastic location right in the heart of all my favorite places in cabarete
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Very affordable and a great value. Comfortable air conditioned rooms and relaxing pool area.
Stayed 7 nights in Jul 2019

6/10 Okay

Anónimo

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Customer service was great, but cleanliness was not the best
Stayed 9 nights in Jun 2019

2/10 Terrible

Carlos, Dominican republic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place nice location the beach restaurants stores market at walking distance very safe place good price
Stayed 6 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
My friends and I booked this hotel last minute, the same day at 6pm. I've stayed in this hotel several times in the past, but with the years the hotel has decreased their services, the infrastructure hasn't had any changes. The bed were very hard, it was difficult to sleep. It is ok for the price.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Outstanding for the money
No hot water, and the tub didn't drain, buttt... Late check in/out, super affordable, 5 min walk from the heart of beach nightlife. Comfy bed and nicely appointed room. Room is an independent bungalow, so nice and quiet. Nice pool. Safe.
Stayed 1 night in Mar 2019

6/10 Okay

Stacy

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The front desk tried to charge us extra for AC. Didn’t seem to know any details about the reservation. The sheets were extremely old. So much so that we asked for them to be changed because we thought they were dirty. Ends up they were just stained & thread bare from bleaching. Everything was very clean, there were cockroaches in one of the rooms, but it is normal for this type of climate & hotel. If you are ok with old sheets & beds, have a good grasp on Spanish & aren’t looking for western amenities this is a good bet for your money.
Stayed 1 night in Mar 2019

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Kaoba was perfect for my friend and I! The staff was helpful and responded quickly when needed. The pool area was great and the walk to the beach was just across the street. The dogs at the hotel were a bonus! They were well behaved and very friendly! They are the bonus at Hotel Kaoba! The hotel was clean. Our room was clean and comfortable. We had a problem with the AC one night and the staff fixed the problem right away. I would definitely stay here again!
Stayed 7 nights in Feb 2019

8/10 Good

Pascale

Liked: Staff & service, property conditions & facilities
Nature site in central Carabete
Good For the price, Very Nice spot. Very central. A lot of and beautiful végétation. Good pool. Problem: 1.in the bungalow no hot water for the shower. 2. Big smeld of dog in the lobby very difficult to pass there.
Stayed 5 nights in Feb 2019

10/10 Excellent

Joan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean Cabarate hotel
Super friendly hotel with spacious rooms and a lovely pool Beds were comfy and an overhead fan and breeze kept us cool without AC Small kitchenette with refrig and stove were in the room. Restaurant on the premises with early morning coffee or breakfast and a bar. All the staff were very friendly and helpful The owner takes in stray dogs who greet you and are well behaved. The vibe is casual and walking distance to shopping, beach, kite boarding, swimming and restaurants. Will definitely come back to Hotel Kaoba!
Stayed 7 nights in Jan 2019

10/10 Excellent

Windsurfer, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet even though it is near the centre of Cabarete. I don't really like dogs, so the many dogs were a bit annoying although they were harmless. There was no hot water when I was there, but they were attempting to install a new hot water tank.
Stayed 7 nights in Jan 2019

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location terrible service and condition
Shower was not working no running water in bathroom, Mánager never returned after insisting things not working. Terrible service
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Anna

Disliked: Amenities, property conditions & facilities
No hot water in the Cabañas and overall poor maintenance of the property.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy jungle
Lovely grounds. Lots of pups running around. Had some wonderful conversations with the woman who works in the restaurant. Room was cleaned daily. No air conditioning but the fan did ok.
Stayed 5 nights in Aug 2018

8/10 Good

Francisco

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Ioannis

Liked: Cleanliness
Fair hotel for the price, clean , close to beach , restaurants, bars. Value for money,
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Very dirty, pool not working, had all kinds of vacant rooms, put us at the very back end of the place, at the top floor, in a very small dirty room where the curtains were falling off the windows, the tap on the sink was just swinging freely. AND if you wanted air conditioning.....it cost and additional $7.00. The temperature was 93 degrees....would this not be something that should have been included ???
Stayed 1 night in Jun 2018

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach Infested Very Dirty Noisy Hotel
Worst hotel I've ever stayed at! I would recommend anyone stay elsewhere. The rooms are very outdated. The stove in either room didn't work. The shower never got warm the entire week I stayed here, and only trickles out. The television volume didn't work so I wasn't able to watch the NBA finals. The bed was rock hard and was unable to get a full night sleep any night. Sheets were dirty in all 3 rooms they placed me in. The bedding had nasty stains and an odor to them in every room. The property is very unkept, trash all over courtyard by pool. The pool looks as though it hasn't been clean in ages. Toilet flooded my room had to switch in middle of the night. The property is overran by dozens of handicapped dogs in self made wheelchairs and most have one eye and legs bent. Its freaky like a scene from Pet Cemetary. The dogs literally bark and whine all nigh and the staff just allow it. There is an aweful odor of wet dog all through the hotel even seeping into your room due to the overwhelming amount of dogs. There is dog poop on the lobby floor and stairways. The owner/caretaker was very uninviting and seemed to have a perpetual attitude for no reason. The overnight staff partied almost every night with loud music and arguing in Spanish as well as partying in the pool all night. Very unprofessional. I would never stay here again and I would highly suggest hotels.com remove them from their list of acceptable hotels. This place is less than a 1 star. It needs to be condemned.
Stayed 6 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Value and Great Location!
We were pleasantly surprised and feel we received a good value for the money. Our bungalow was clean and nicely situated among pretty gardens. ThE bed was comfortable, there were nice block out sun curtains. Hot water, air conditioner that worked well and excellent internet. For the low price I think what we received was very good. It is a casual 3-star hotel with some nice rescue dogs in the lobby, if you want 5 star it's not your place but if you want a good value in the heart of Cabarete then this is Great!
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
AVOID
Room 1 - smelt of mildew - rusted out fridge. Front reception were fine, changed to another room. Room 2 - same mildew aroma, busted open safe, Terrible bed, poor mattress, old lumpy pillows, cover same damp problem. Nothing else available to change to so opened everything, turned up fan, bought room/air freshener - still bad but a bit less so. Shower fine, hot water good, failed to drain while showering but have had the same at better places. Clean towels, fan worked and good wifi. I booked at very short notice so little choice was available, it's inexpensive but really poor value even at the price - have stayed in much better for lower. Basic = few facilities, this place is run-down/unmaintained.
Stayed 1 night in Feb 2018

10/10 Excellent

Nota, VA

Liked: Cleanliness, staff & service
Nice friendly hotel across from the beach
I was pleasantly surprised with Kaoba hotel. I have to admit I didn’t have too many expectations, except that I wanted to stay somewhere safe, very close to the beach, and within walking distance to cafes, restaurants, and super markets....this hotel fit my criteria perfectly! My favorite part was the warm welcome from all of the owners dogs, who all roam the property freely and are all very well behaved. We stayed in one of the bungalows further away from the pool which provided for a more quiet stay. The pool was fun and great for the days we didn’t feel like getting hassled by peddlers on the beach. The room, as many rooms in the DR had a faint mildew smell, but nothing a little fresh air and AC couldn’t get rid of after a few hours. The room was cleaned daily which was nice and the staff was very friendly. If you are looking for 5 star picture perfect accommodations, this is NOT the place for you. If you are looking for a beautifully maintained property that is safe, clean, and laid back in the heart of Cabarate then you will be very pleased with this hotel.
Stayed 6 nights in Jan 2018

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Value for money
Average hotel, good location, good choice for price.
Stayed 2 nights in Aug 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017