Outdoor pool, pool umbrellas, sun loungers

Reviews of Millennium Resort & Spa

4 out of 5
Millennium Resort & Spa
Ocean Dream No. 101, Autopista Sosua Cabarete Km 1, Cabarete, Puerto Plata

Reviews

9.2

Wonderful

Rating 10 - Excellent. 442 out of 680 reviews" "
Rating 8 - Good. 189 out of 680 reviews" "
Rating 6 - Okay. 33 out of 680 reviews" "
Rating 4 - Poor. 10 out of 680 reviews" "
Rating 2 - Terrible. 6 out of 680 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vernon, raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fifth time at the property and it was wonderful as usual. Beautiful resort with great service. Ill be back late summer.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Thank you Vernon! It's always our pleasure to welcome you back. We hope to see you again soon!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in received very little info about property amenities and layout. Pool staff did not treat each customer equally with addressing and questioning who belonged there and who did not. Thankfully management made up for it by accommodating us with a complimentary spa treatment, as it was our anniversary as well. Had a great time engaging with late night staff members in the entertainment area. Service at the restaurant was good, but the best thing were the killer BloodyMarys.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Thank you, Daniel. It was a pleasure welcoming you here for your anniversary celebration. I'm sorry you did not get more information at reception. We have found that it can be overwhelming for clients to try to explain everything all at once upon check-in. It was a pleasure to provide you with different information during your stay. I'm glad you enjoyed the bloodymarys and appreciate you taking the time to speak with me about the pool situation so that we could have a teaching moment for the team. I hope we'll be able to welcome you both here again soon!

8/10 Good

Nicole Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The property is one of the newer properties on the beach. It was clean and in good repair. The staff wasn’t as friendly or proactive about service as I’ve experienced in other resorts in Dominican Republic. The restaurant food was not my preference but they had many different options.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Hello Nicole. Thank you for taking the time to share your feedback. I'm very sorry to hear that you didn't find the staff to be as friendly as you hoped for. It was a pleasure to have you here and I know the staff enjoyed speaking with you and assisting you whenever they could. I'm sorry that your experience was less than expected. We hope to welcome you again soon and wish you great travels in the meantime.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodly
Stayed 14 nights in Dec 2023
Response from General Manager on Mar 5, 2024
Thank you for your review! We enjoyed welcoming you here and hope you will be back soon!

10/10 Excellent

LANAKILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming from check-in thru checkout. I thoroughly enjoyed my time there and will choose this hotel if there's availability
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you, Lanakila. It will be our pleasure to welcome you back for your next vacation. Thank you for your comments about the team here at Millennium, it's appreciated by everyone here!

10/10 Excellent

Allison Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean!
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Thank you so much for sharing your feedback. It's greatly appreciated by the whole team who works hard to keep it that way. We hope to welcome you again soon!

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, spacious room. Bathroom was clean, modern and spacious, but shower water system was poor, water drained out onto the floor. Good quality sheets, but did not fit the bed correctly. Air conditioner filter needs to be cleaned...bad smell.
Stayed 6 nights in Feb 2024
Response from General Manager on Feb 15, 2024
Thank you for sharing your feedback, Kathy! I will make sure the team checks the shower and the air-con filter. These are things that take just a moment to fix. I hope you will enjoy your stay next time and please don't hesitate to report if there's anything we can do while you're here to improve your experience with us!

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property beautiful stay
Stayed 7 nights in Jan 2024
Response from General Manager on Feb 13, 2024
Thank Darren! It was a pleasure to have you here. We hope you will be back again soon!

4/10 Poor

Ricardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have been a recurrent customer of this hotel for many years. Hotel service has been deteriorating over time. I will not go back to stay at this hotel any longer. Aside from the staff of the swimming pool who do a great job, We were forced to sign at check in an acknowledgement on limitations the hotel imposed on the use of pool chairs that seems other guests either did not comply or were not informed. Staff at the front desk was not friendly, on the contrary quite rude. Customer satisfaction is certainly neither a priority for the front desk staff nor of the hotel management. Customers are disposable items in this hotel.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 13, 2024
Hello Ricardo. I'm so sorry to hear that you had such a negative experience. I was informed that you were very upset upon arrival to learn that pool chairs are not allowed to be reserved. We hoped to ensure that you enjoyed your stay with a complimentary upgrade and by informing the pool staff to ensure that you had a chair by the pool wherever you wanted one to be. The experience for you and all of our guests is a top priority to us. I am sorry that we did not do more for you during your two-night stay. We will certainly try to do better for you and all of our guests in the future.

8/10 Good

George

Stayed 11 nights in Dec 2023
Response from General Manager on Feb 13, 2024
Thank you George. We hope to welcome you again soon!

10/10 Excellent

NICOLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great..!
Stayed 11 nights in Dec 2023
Response from General Manager on Feb 13, 2024
Thank you Nicolas! We hope it won't be long until your next great stay with us here at Millennium!

10/10 Excellent

Arena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy beach access, great accommodations front desk and spa staff are very helpful and friendly, the restaurant is one of the best locations in Cabarete, highly recommend, will definitely visit again.
Stayed 5 nights in Dec 2023
Response from General Manager on Feb 13, 2024
Thank you for sharing that, Arena! We look forward to welcoming you here again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from General Manager on Feb 13, 2024
Thank you David! We hope you will be back again soon!

4/10 Poor

Desmond

Response from General Manager on Feb 13, 2024
Hello Desmond. I'm sorry to see that you did not have a wonderful experience when you stayed here in November 2023. I'm afraid the only thing I can see is that you received a complimentary upgrade to an ocean-view room. If there is anything we can do to improve, please let me know. In the future, if there is anything we can do for you during your stay, please don't hesitate to alert the staff. We will be sure to take the opportunity to improve things for you while you are here.

10/10 Excellent

Robert

Stayed 5 nights in Dec 2023
Response from General Manager on Feb 13, 2024
Thank you for your review, Robert. It was a pleasure to have you here!

8/10 Good

frederic

Traveled with partner
Liked: Cleanliness, staff & service
perfect location easy parking
Stayed 7 nights in Nov 2023

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the facility but the restaurant really needs to improve
Stayed 7 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you for your feedback Pierre. We hope to welcome you back again soon! I will pass along your feedback to the restaurant owner as well. I hope you had smooth travels home!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our whole week there. The only thing I missed was a bit more shade.
Stayed 7 nights in Oct 2023
Response from General Manager on Oct 23, 2023
Hello Karen,It was our pleasure to have you here! We hope to welcome you all again soon for plenty of sunshine, and maybe a bit more shade next time!

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good service, no crowd by the pool, on the ocean front
Stayed 7 nights in Oct 2023
Response from General Manager on Oct 19, 2023
Thank you John! It's always our pleasure to welcome you back! We hope to see you again soon!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DR FUN
EXCELLENTE SERVICO!! MEJOR EN DR
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 5, 2023
Gracias Joseph! ¡Gracias por compartir tus comentarios y hermosas fotos! Esperamos volver a darle la bienvenida pronto

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 5 nights in Aug 2023
Response from General Manager on Aug 29, 2023
Thank you so much for your stay! You brighten up the day of all of the staff here as well! We look forward to welcoming you here again soon!

8/10 Good

vance

Liked: Cleanliness, staff & service, amenities
The property itself was fine and Gisel was great! But the service, not so much, had to repeatedly ask for basic things. WiFi was a constant issue!!
Stayed 7 nights in Aug 2023
Response from General Manager on Aug 11, 2023
Hello Vance! We are sorry that you were not promptly assisted with your requests. We are upgrading our wifi currently, which is causing some problems, but we hope you will return to try it when all of the fiber optic lines are completed. We hope to see you again and if you need anything, please don't hesitate to report to reception or directly to management.

10/10 Excellent

neslihan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and super helpful.
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 1, 2023
Thank you for staying! It was our pleasure to welcome you here and we hope to welcome you again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet hotel where you can kite surf or just watch. Restaurants within walking distance on the beach. Amazing infinity pool.
Stayed 7 nights in Jul 2023
Response from General Manager on Jul 26, 2023
Thank you for sharing your review, John! We're so proud to be a location with amazing wind-sports for those who want to participate, and an infinity pool next to the beach for those who just like to watch! We hope to welcome you back again soon!

10/10 Excellent

William Gul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the incredible property to the amazing hospitality of the entire staff was 5-star !
Stayed 9 nights in Jul 2023
Response from General Manager on Jul 24, 2023
Thank you very much for your review. We are so pleased that you had a great experience here and hope to welcome you back again soon!

8/10 Good

Lavanda V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 28 nights in Jun 2023
Response from General Manager on Aug 8, 2023
Thank you Lavanda! We hope to welcome you back again soon!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from General Manager on Jul 11, 2023
Thank you for your review Tanya! It would be our pleasure to welcome you back again soon!

10/10 Excellent

Jada

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are super friendly. Transportation provided to and from. After forgetting an item in the hotel room when leaving, hotel sent someone to return the item to the airport which saved us a ton of headache. Definitely would return.
Stayed 4 nights in Jun 2023
Response from General Manager on Jun 28, 2023
Thank you so much Jada! It was a pleasure to welcoming you here. We hope to welcome you again soon!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our favorite. Beautiful hotel and grounds. Food was great. Staff amazing.
Stayed 7 nights in May 2023
Response from General Manager on Jun 5, 2023
Thank you so much for your comments, Lisa! It's a pleasure to have you here at Millennium. Come back again soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Diamond in the ruff and a needle in a hay stack
Stayed 3 nights in May 2023
Response from General Manager on May 30, 2023
Thank you very much Joseph! We hope to be able to welcome you back to our happy little haystack! Millennium is always delighted to welcome back such great guests!

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Caberete.
Great place. Very clean, large rooms, excellent service, great pool.
Stayed 4 nights in May 2023
Response from General Manager on May 23, 2023
Thank you Scott! We are fortunate to have such great guests here at Millennium! We hope to welcome you back again soon!

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place , to dead , need more music at the pool
Stayed 2 nights in May 2023
Response from General Manager on May 17, 2023
Thank you Kenneth! The restaurant next to the pool plays music, but the pool is kept peaceful so that guests can relax and enjoy the waves and ocean breezes. It is a bit more quiet due to low-season, but this also did enable us to provide you with an upgraded room which we hope you enjoyed!We hope to welcome you back again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from General Manager on May 25, 2023
Thank you for your review! We hope to welcome you back again soon!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Our stay at Millennium Resort & Spa was terrific! Our room was clean, comfortable and spacious. The staff are very friendly and helpful. The property is beautiful and the large infinity pool is very refreshing with excellent views of the ocean! My husband and I will definitely stay again.
Stayed 9 nights in Apr 2023
Response from General Manager on May 4, 2023
Thank you for your review Lynne! It was our pleasure to welcome you here and we hope you will be back again soon!

10/10 Excellent

Melis

Stayed 4 nights in Apr 2023
Response from General Manager on May 20, 2023
Thank you for your review! We are so pleased you enjoyed your stay. We hope to welcome you back again soon!

10/10 Excellent

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at the Millenium for several years now and they still continue to maintain a high standard of service and quality.
Stayed 7 nights in Apr 2023
Response from General Manager on Apr 25, 2023
We appreciate your feedback and are delighted at each opportunity to welcome you back!

10/10 Excellent

Fabrice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peacefull
Stayed 4 nights in Apr 2023
Response from General Manager on Apr 12, 2023
Thank you Fabrice! It was our pleasure welcoming you all here! We look forward to your return visit and hope that it will be soon!

10/10 Excellent

Justa, Cutler Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to shops, the beach and great restaurants
Stayed 2 nights in Mar 2023
Response from General Manager on Mar 30, 2023
Thank you for your review! It was a pleasure to have you here. We hope to welcome you back again soon!

10/10 Excellent

DYLAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property is kept immaculately. Shrubs trimmed, grass cut, walk ways clean and well lit at night. Tiled hallways are cleaned almost daily. The infinity pool is large enough to swim long laps and is not chlorinated, but crystal clear. Evening ambience is "tropical dreamy" with well placed and colored lighting. Rooms are well appointed and up to date featuring stucco walls and tiled floors. Excellent view of the beach and ocean from most rooms. Beds are very comfortable and don't rock or wiggle. This property is modern, comfortable, and clean, clean, clean.
Stayed 8 nights in Jan 2023
Response from General Manager on Feb 7, 2023
Thank you so much for your review Dylan! We are so pleased that you enjoyed your stay and noted the work that our team puts into upkeeping the property and taking care of the rooms! We hope to welcome you back again soon!

10/10 Excellent

Cristina, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, nice place i love the beach and the ambience.
Stayed 2 nights in Jan 2023
Response from General Manager on Feb 2, 2023
Thank you so much Cristina! It was a pleasure to have you here. We hope to welcome you back again soon!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023
Response from General Manager on Mar 6, 2023
Thank you for your review Thomas! We hope to welcome you back again in the near future! If there is anything we can do for you during your stay, or in the planning phases of your travel, just let us know!

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well done, nice property , not too busy or loud.
Stayed 6 nights in Jan 2023
Response from General Manager on Jan 25, 2023
Thank you for your review John! We hope to welcome you back here again soon!

8/10 Good

Asfaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
access to the beach
Response from Guest Services Manager on Dec 23, 2022
Thank you for your review. We are glad you enjoyed the beach and hope you will return again soon!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff
Stayed 6 nights in Nov 2022
Response from Guest Services Manager on Dec 9, 2022
Thank you very much for your review, Charles! We are so pleased that you enjoyed your stay. Everyone here was delighted to meet you and hope to welcome you back again soon!

8/10 Good

ashley

8/10 Good

CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were so nice and helpful....they were the best bunch of people I've met at a hotel resort property
Response from Guest Services Manager on Dec 1, 2022
Thank you very much for your comments! It was a pleasure to meet you and host you here. We look forward to your next visit!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than average room
Great place. Great room. TV in living room failed to work consistently. Toilets had some trouble flushing intermittently. Other than those things, loved the resort. Will likely stay there again. Staff was wonderful and laundry service was very affordable!
Stayed 6 nights in Nov 2022
Response from Guest Services Manager on Nov 15, 2022
Thank you so much for your review! We look forward to welcoming you again soon and hope that the next stay will have no issues to report! The TV in the living room was replaced as well.

8/10 Good

Thomas

Stayed 7 nights in Oct 2022

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very comfortable. The rooms were very clean, the staff was friendly. The location was the best part, walkind distance from the best places to eat. The only thing I didn´t like was the suite I got wasn´t very cold in the bedroom, because the air conditioning wasn´t enough perhaps for the whole suite I guess. It hot a bit hot during the night.
Stayed 2 nights in Jul 2022
Response from Guest Services Manager on Sep 14, 2022
Thank you for your feedback Maria. We hope to welcome you back again soon!