- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT WASTE YOUR MONEY!
I went for 3 days, 2 nights and let me tell you it is not worth it. When I went to have dinner at one of their other restaurants (specifically the italian restaurant) we were being rushed to eat our food and get out because the main worker did not want to be there. The food was disgusting!!! Nowhere near real italian food. The service was horrible. My AC never worked and the first day I was there I called 5 times and no one showed up. The next day I went to reception and spoke to three different people as well as called from my room another dozen times and no one showed up. The cleanliness was okay, they did come in and put fresh towels and made our bed buuuuut there were SEVERAL cockroaches in the room as well as ants. I would like a refund ASAP if possible because this is unacceptable specially for the price I paid. Also in the midst of the Coronavirus issue, there was legit no information whatsoever to help the people who were from out of the country. The bathrooms near reception seemed like they had not been clean and on top of that the bartenders (two of them) were putting their hands INSIDE of people’s drinks. This place needs to be shut down for so many health violations..