Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from trujillo alto

Great hotel for the price

Posted Jul 31, 2015
our experience as a family was awesome. My kids enjoy every minute of it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arecibo, PR

Great facilities at the beach area

Posted Jul 30, 2015
The place is great for the family. The rooms are comfortable perfect to rest. The beach is good. The restaurants are fine.
3 out of 5
by A verified traveler from Puerto Rico

Great location but disappointing experience...

Posted Jul 26, 2015
I stayed with my husband for one night in our vacations on the west side of the island. This was our first time at this hotel. Great location (next to Poblado and Boqueron Beach), nice facilities but still we had different incidents or issues that were disappointing. First of all, our room key cards were not programmed correctly and we had to go down from the third floor to reception to report it and get new ones. Second, we had crossed telephone lines and a repair man came to our room when we were napping. He came without previous notification and started repairing the lines when we were inside the room. This part was very unpleasing and made us feel uncomfortable. Third, we were never told that were supposed to leave our car keys in the front desk. Fourth, we paid for parking for 24 hours but once we did check out we could not leave our car in the parking lot to enjoy the facilities or the beach. In other hotels, once you check out you can still use the pool and visit the beach. That left us no choice but to leave the Boqueron area even though it was early, because it was crowded and no parking left. In comparison to other hotels, i do not recommend it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to beach

Posted Jul 20, 2015
Pros: near beach
the room was near the game room and its a little loudly
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for goups of families

Posted Jul 11, 2015
What I like about this hotel is that you have access to boqueron beach and the poblado and is a really secure place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carolina

Nice hotel close to the beach

Posted Jun 14, 2015
Yo can walk to the beach to el poblado boqueron. The pool for the kids was great the villas have everything you need the beds are comfortable; really good experience for my parents my husband and my daughter
5 out of 5
Recommended
for Couples
by jose from toa alta,puerto rico

sr cardona

Posted May 28, 2015 on Hotels
Exelent!!!!!!
4 out of 5
Recommended
for Couples
by Edward from upstate ny

nice place but lacks amenities

Posted May 27, 2015 on Hotels
Nice place. Seems like time share. Lacks charm. Lacks puerto rican flavor. Cookie cutter place. Clean. Practical.family oriented. Staff seems more newyorican than puerto rixan. Family orieted.
5 out of 5
Recommended
for Personal Event
by A verified traveler

relaxing

Posted May 26, 2015 on Hotels
Beautiful property, exelent customer service.
5 out of 5
Recommended
for Families
by Henry from morovis

over priced lost key

Posted May 25, 2015 on Hotels
Great place and service but getting charged $100 for a lost key is TOO MUCH