Ratings based on 646 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from PR
Relax beach resortPosted Aug 6, 2016
Best beach place, delicious dinner, quiet and nature. Nice staff and good service
by A verified traveler from Bayamon PR
Nice Hotel near good beachesPosted Jul 26, 2016
Pros: The Area is very accesible to go to others beaches, restaurants, mountains, valley Lajas ect.
Cons: The room cleaning he need to improve a lot, The a/c is too small for the room.
A three days stay the hotel is great and beautiful,, The area all well cleaned, Easy to reach the beach and the island near the hotel via small ferry. We recommend to stay and least 3 or 4 days to enjoy the different areas near the hotel. We take a tour Sunday morning to a small island near the hotel i return about 2:30 pm, as return i stop in the pool for about one hour and i decided to return to the room to take a batch and go to la Parguera, But a soon arrive to the room i find is not cleaned, I decided to take a small trip to the beach and wait another hour for the cleaning of the room, I return one hour later and what i find the maid only left 2 towels and 1 for the floor, The blankets are not changed ( usually i dint ask to change the blankets the first day of the stay) And no hand towels, At the check out the staff girl ask why no ordered more towels and i replied we are paying a lot for the room the last you need to call for more towels when you know every room has 3 towels at least. The hotels need to improve this area.
by A verified traveler
Posted Jun 8, 2016
Great place to stay with the family. Excellent service and facilities.
by Jose from New York
A secluded JewelPosted May 18, 2016 on Hotels
Lovely romantic get away on Puerto Rico's secluded southern Caribbean beach. Everything was great!
by A verified traveler from bay Area California
Nice spot, but services unavailablePosted May 17, 2016
We chose this hotel because of the on site diving and snorkeling, which was mostly unavailable. The brochures and website would tell us to ask at the front desk, they would send us to the gift shop to set up a dive, she would say we couldn't do it because either dive master wasnt working or we didn't have the minimum number of people to set up a dive. But we could go to the dive shack and ask the dive master to set something up. He would just say ok and send us back to the gift shop to sign releases. Also they couldn't arrange a bio bay tour, which the website said required no reservations. No snorkeling available near the hotel or Gilligan's island which was pretty gross and busy for a Tuesday afternoon. We ended up having one snorkel trip on the boat, we had really hoped to be in the water the whole time diving the famed wall. Seems like we spent all of our time going back and forth to the gift shop to find something available to do. Even the restaurant didn't open for dinner, and breakfast was served in a different spot every day. I can imagine it being really nice if everything was happening, but they seemed to have mostly shut down services without warning.
by Johanna from Puerto Rico
Excelente hotelPosted May 9, 2016 on Hotels
Super. Me encantó en el servicio y el lugar. Cómodo, bonito y tranquilo.
by Jorge j
Posted May 4, 2016 on Hotels
Excellent and friendly staff
Posted Apr 29, 2016 on Hotels
by A verified traveler
Amazing Romantic GetawayPosted Apr 28, 2016 on Hotels
It was a great stay, I would've loved to stay longer. It's amazing for a romantic getaway as well as a family vacation spot. Definitely coming back with the whole family for a couple of days
by ruth from chicago area
great placePosted Apr 24, 2016 on Hotels
The staff was friendly and helpful