Ratings based on 976 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Was nice hotel close to beach

Posted Aug 25, 2015
Was very nice clean friendly staffed hotel. Would go bback there again. Has some decent restaurant around it and out about two blocks from the beach where they have a beach club exclusive to hotel gues.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, good price, Excelente stsff.

Posted Aug 23, 2015
A boutique hotel with excellent location, friendly staff with very good attention to details.
5 out of 5
Recommended
for Everyone
by A verified traveler

very close to the beach

Posted Aug 22, 2015
very nice place to stay for the money .. the staff was great and helpful. parking behind the hotel too bad you have to paid for parking I will definitely stay at this hotel again but will not use expedia to book again... expeida could have done a better job with our request. but this hotel was a great place to stay.
4 out of 5
Recommended
for Families
by A verified traveler from Guadeloupe

Nice hôtel in Condado.

Posted Aug 19, 2015
Pros: The situation in condado not far from the beach and restaurants. The staff is available and thoughtful.
Cons: The breakfast
Location: Visit the old SAN JUAN Beach off condado
No ,problem with check in and check which were very fast. The rooms was nice and comfortable with two big beds. The swimmingpool is small. there was no bike in the fitness center. Breakfast without chocolate, it is annoying for chlldren.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really good but noisy A/C

Posted Aug 18, 2015
Pros: Wifi! And good TV choices for the kids. Good value & location, convenient for decompressing between cruise and flight home.
Cons: The AC unit in the room was REALLY LOUD!
Location: Many, MANY things to do! Restaurants, beaches, clubs & bars, souvenir shops, tour operators, & they're building a Hard Rock Cafe around the corner.
Clean, the complimentary breakfast was good (eggs, sausage, a few cereals, misc. breads, juices, shelf-stable milk), the staff were all REALLY NICE, pool is 24 hours, it's right by the beach and by many stores/restaurants. Wifi was reliable! And they have computers near breakfast nook for printing boarding passes. Also free coffee downstairs (24 hrs) plus room coffee as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2015
Just spent one night in San Juan before Ponce wedding at Castle beds were comfortable and room nice and clean People there nice. Even saw a 5 k from my window. adios amigos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Aug 12, 2015
The room was spacious but the bathroom could have been cleaner. The hotel is minutes about 10-15mins from the airport. 2mins from the beach and walking distance to shops and restaurants. CVS and Walgreens are across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Enjoyed Best Western Plus Condado Palm Inn

Posted Aug 11, 2015
Pros: Location, view from the balcony, friendly bi-lingual staff. Would stay again.
Cons: Wider variety of breakfast. Coffee/Tea hot water all day.
Location: Beach is one block from hotel. CVS and Walgreens across the street. Other stores and shops along the streets. Movie theater and WalMart a short walk.
Staff was friendly, polite and helpful. The staff gave suggestions for meals as well as directions to San Juan and the local area. The hotel was convenient; one block from the beach, and within a shopping district.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westchester County

The staff is very polite and helpful.

Posted Aug 11, 2015
Pros: Location/ safe/ centrally located to stores, beach and buses to downtown San Juan. Ask lots of questions.
Cons: Make sure you warn tourist about taxi daily fluctating rates. Also advise them about T8 Free Tourist bus to downtown San Juan.
Location: Had lots of local eateries/ shops to buy things if needed.
Helped to have complimentary breakfast daily because it's easier than having to figure out daily where to go. Enough of a selection.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Better than any Best Western in California

Posted Aug 10, 2015
Pros: Very pleasing to the eye!
Cons: Take an extra few minutes to inspect the room after cleaining.
Location: Close to all amenities.
Only stayed one night hotel was compatible to an Embassy Suites. My only complaint was there were hairs on the towels and on the counter in the restroom. But as we bring our own sheets and towels the stay here was fine.