Ratings based on 1,667 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from VI UK

nice... close everything

Posted Jun 10, 2017
staff was great from check in. lots of restaurants nearby as in walking distance. walgreens, cvs Walmart all a stone throw away
Comment from Hotel Management
Jun 12, 2017 by Henry, Hotel Management
Hi Lyn, I am glad that you enjoyed the location and service provided by our team!! We look forward to your next visit!! Siempre a la orden. Henry Neumann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Very conveniently located.

Posted Jun 6, 2017
Great hotel close to everything. Staff was very helpful. Breakfast included and was perfect for our traveling family. We had a beautiful ocean view room.
Comment from Hotel Management
Jun 6, 2017 by Henry, Hotel Management
Hi DS, Thank you for staying with us and taking the time to post a review. I am glad that your family enjoyed the stay. We look forward to your next visit!! Henry Neumann General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Very convenient to everything

Posted Jun 5, 2017
Pros: Location, Location, Location
Cons: the breakfast
Location: lots of shops, casinos
Great location, friendly staff, tad noisy with the street traffic even up on the 8th floor. Definitely needs work on the breakfast buffet - I have never had cold lunch meat or cheese? sandwiches for breakfast
Comment from Hotel Management
Jun 6, 2017 by Henry, Hotel Management
Hi Micheal, Thank you for staying with us. Our location is excellent, walking distance from the beach, stores, and restaurants. I will share your comments with our kitchen staff. Siempre a la orden, Henry Neumann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Best western condado

Posted Jun 2, 2017
Only one word! Excellent. Great staff, great accommodations and great service
Comment from Hotel Management
Jun 2, 2017 by Henry, Hotel Management
Thank you!! We hope to see you soon!! Henry Neumann General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Good quality and nice staff. Overall, it's a nice place to stay for relaxation.
Comment from Hotel Management
May 31, 2017 by Henry, Hotel Management
Glad you enjoyed the stay!! Thank you!! Henry Neumann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, clase to the beach and restaurants.

Posted May 30, 2017
Clean, close to the beach, pharmacies, restaurants.
Comment from Hotel Management
Jun 1, 2017 by Henry, Hotel Management
We are glad you enjoyed!! Thank you!! Henry Neumann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Nice hotel close to the beach and attractions

Posted May 30, 2017
Isn't a fancy hotel but for its price it is an excellent experience. Icludes a buffet breakfast.
Comment from Hotel Management
May 30, 2017 by Henry, Hotel Management
Hi Jose, We are glad to had an excellent stay. We look forward to your next visit!! Henry Neumann General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cabo Rojo,PR

Near beach and other hotels.

Posted May 28, 2017
Many horels in the area with casinos. Condado beach near the hotel and many restaurants in the area. You can walk to the beach and restaurants.
Comment from Hotel Management
May 29, 2017 by Henry, Hotel Management
Hi Jackie, Thank you for staying with us. We aqre glad that ypu enjoyed thte stay!! Henry Neumann General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Ocean View! Was Amazing

Posted May 26, 2017
Great staff, great Food! Perfect location!! Great Price! Highly reccomended
Comment from Hotel Management
May 26, 2017 by Henry, Hotel Management
Thank you for the wonderful review!! Henry Neumann General Manager
3 out of 5
by A verified traveler

Posted May 25, 2017
This hotel is located in a convenient location and the hotel staff was wonderfully friendly. The free breakfast was more than adequate and there was an ample selection of breakfast foods. My complaints were the soured/mildewy smell in the room, the temperature I could not adjust and was too tired to mess with, and the slow draining toilet. The room was clean and was fairly updated, but it still appeared run down.