Quaint boutique hotel
Posted Nov 15, 2016 on Hotels
Be careful when booking the room type. Casa Caribe has several extremely small, dirty rooms with tiny beds (called "run of the house") which are not fit for two people. The employees are very inflexible with tending to guests' needs and issues. They are very friendly, however act like soldiers given strict marching orders and are unwilling to be flexible or proactive. Rooms 4, 6 & 8 have king beds and are quite comfortable. The shaded common area is fantastic with tea, coffee, water and nice tables. Location is great, 5-7 min walk to the beach and across from the Marriott. Suggest eating at El Cameron on Ponce de Leon St; superb Caribbean cuisine and lively atmosphere.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your review. We apologize for any inconvenience during your stay. Our staff works hard to make our guests feel welcomed and will always try to accommodate our guests, even offering upgrades but when our property is sold out, we unfortunately must go by the room type our guests booked.