Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
It was ok.. except for the traffic and parking... a lot of traffic and the parking was small...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2015
Convenient and helpful. Comfortable tho a little worn.
5 out of 5
Recommended
for Families
by Brendalee from caguas.

excelente!

Posted May 30, 2015 on Hotels
Muy buena .el trato excelente y los empleados muy atentos y el cuarto mega limpio el desayuno muy rico lo q si les hace falta es como una neverita.y microhondas.pero de hay mas nada la pasamos de show queremos volver otra vez .
2 out of 5
by A verified traveler from columbus

Hotel 1 block from beach

Posted May 20, 2015
Construction going on in the room over my head til 10 pm couldn't sleep. Shortage of wash cloths.all yougert weeks past expired.
3 out of 5
Recommended
for Couples
by Nikeya from laurel

San Juan Weekend

Posted May 19, 2015 on Hotels
Staff super friendly and accommodating but bed was not comfortable. Was a close walk to beach and great food
3 out of 5
Recommended
for Couples
by Justin from South Jordan, UT

Stay before a cruise

Posted May 19, 2015 on Hotels
The hotel is nice, in an area with lots to do, and very close to the beach. Has next to 0 parking, which is a problem all over San Juan. We enjoyed out 1 night stay before a cruise the following day. Located in a decent neighborhood with plenty of eating options. Was pleased with the free breakfast, and the eating area was very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Great value overall.

Posted May 7, 2015
Hotel was in a great location and front desk staff were very friendly and welcoming. The hotel had just been renovated so the lobby was very nice. One of the elevators said "for your safety only four people in the elevator at a time", the other elevator looked very outdated... So we took the stairs. The room was clean and beds were very comfortable. However, the room felt damp or humid and the A/C unit leaked a small puddle on the floor. I'm sure they would've moved us to a new room but at that point my parents had settled in, so I just put a towel under it and soaked it up. Everything just felt sort of "wet", the A/C was able to cool but didn't remove the humidity/moisture in the air. The pool was very nice. It was a prime location we walked to the casinos, restaurants and stores. Also, the breakfast was delicious, with a variety of things to choose from. Overall, it was great.
1 out of 5
Recommended
for Families
by melissa from Baltimore Maryland

Outdated but close to the beach

Posted May 6, 2015 on Hotels
This hotel is in need of MAJOR renovations. There was mold in the bathroom, only one chair beside the pool. The beds were uncomfortable and the sink fixture fell off when my husband turned it on. The best thing about he hotel was the location, only a block from the beach. The staff was also pleasant and helpful. I wish I would've known that a brand new Holiday Inn was right next door.
5 out of 5
Recommended
for Families
by Kayra M from Vieques

Bien

Posted May 4, 2015 on Hotels
Muy bien
4 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, AZ

Not the most fancy hotel but great value aftrr all

Posted May 3, 2015
Great lication, good service. The hotel is being remodeling, some areas look old but in general good condition. Great value after all.