Posted Aug 5, 2016 on Orbitz
The hotel, grounds, pools and views were absolutely lovely. There are many restaurants right within the hotel so it's very convenient to get food. There is even a little animal area with ducks, iguanas, peacocks, koi in a pond, etc. Very enchanting. My kids loved this area and so did I. The staff are all very friendly and accommodating. Transportation is always readily available with taxis ready and waiting. The tourism desk staff are very knowledgeable and can help plan any outings your group could want to do. There were only a few things that would make me rethink booking this hotel again. #1. The hotel is broken up into many segments (similar to a hospital) and the walk from the main lobby (pool area, restaurants, shops, etc) to our room was seriously so far. It was a real hike! When the elevator broke for 1 1/2 days, it was even worse. The other issue for our family was the price of the food available. Our group included one adult and two children. We literally could not eat for less than $50/meal. We didn't order any fancy food at all! This was just regular everyday food. Not just at this hotel, most restaurants in the 'tourist trap' areas charge 2-3x the normal cost of food. Most adult meals are priced around $25 and up; and most children's meals are $10-$15. The only other problem I had with this hotel is that I asked twice for a chair for our room balcony because we had a beautiful view. I wanted to sit outside and enjoy it. No chair ever arrived.