Ratings based on 419 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from PR

Great Family Get Away Hotel

Posted Jul 11, 2017
Pool is excellent for kids, it has a slide that kids can enjoy and have fun. You can take your fridge and bring the beers and enjoy relaxing time. Food at the restaurant is great (dinner) staff is nice.
Comment from Hotel Management
Jul 18, 2017 by Jessica M. Emmanuelli - GM, Hotel Management
Thanks for staying at Costa Bahía Hotel, Convention Center & Casino! We really appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bayamon,P.R

Absolutely perfect

Posted Jun 23, 2017
Loved it.. was really shocked and surprised... Loved every minute of my stay
Comment from Hotel Management
Jul 3, 2017 by J Emmanuelli - GM, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from Ohio

Needs work, awful breakfast

Posted Jun 23, 2017
Run down, garbage in the parking lot, beat up furniture in the room, and filthy carpet. The breakfast is a joke: supermarket pastries, the cheapest cold cuts possible, terrible bread. The worst thing is the coffee: the hotel is located in the coffee-growing part of PR and the hotel uses a Nescafé machine that uses instant coffee and powdered milk. That said, the pool is good and the staff friendly. But when you pull into a garbage-filled parking lot and have a room with chipped IKEA furniture and a filthy carpet, it is off-putting
Comment from Hotel Management
Jul 3, 2017 by J Emmanuelli - GM, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and good price!

Posted May 30, 2017
Nice and beautiful place. Has a casino, a restaurant and a beautiful pool with a slide. Delicious breakfast included.
Comment from Hotel Management
Jul 3, 2017 by J Emmanuelli - GM, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maisonet

The breakfast is the best!

Posted May 26, 2017
I love this place, its the better place for the family!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
It was nice service !!! Nice casino arar and nice pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2017
Location: Improve the main street entrance.
Stay 2 nights and personnel, service and breakfast menu was excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

Very accesible from the main road.

Posted Apr 25, 2017
Clean and comfortable room but air conditioner did not cool enough and there was a dampness odor in the room. Dinner took over 1 hr. & 15 minutes to be served at the hotel restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Surprised of where was this hotel located and still was great!! At the time I was there they were goong through some renovations so expect to be even better in the near future.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2017 on Hotels