Ratings based on 291 Verified Reviews

2.5 out of 5
37% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Puerro Rico

Both Villa and Hotel pool filthy, no wifi bad adve

Posted Apr 10, 2017
Advertising thing they dont provide, no wifi, dirty pools, looked like abandoned, flat screen tv 18", buy ur own coofe, terible place.
2 out of 5
by A verified traveler

Low to medium confort

Posted Feb 21, 2017 on Orbitz
Tha facilities are in pretty bad shape , broken furniture ,kids pools not workig, no phone in the rooms
1 out of 5
by A verified traveler

only is in front the beach....

Posted Feb 19, 2017
the picture is old now everthing change the building is bad..... not good cleaning the think is broken, or very old..... not recomend!!!!!!!
1 out of 5
by A verified traveler from isabela pr

horrible and worst place ever

Posted Jan 6, 2017 on Hotels
a rip off
3 out of 5
Recommended
for Everyone
by A verified traveler from fl

Good location

Posted Jan 1, 2017
Great close to los jobos, bad TV, no ESPN, no breakfast, great staff, internet does not work in the room.too many bugs. No parking security, a family had car broken into and all items stolen. Not acceptable.
2 out of 5
by A verified traveler

Nice location but facilities need serious remodeli

Posted Dec 5, 2016
I don't mind much about room conditions but I particilarly did not enjoy feeling like the bathroom was not clean enough.
1 out of 5
by A verified traveler from US

run down hotel

Posted Nov 30, 2016
Pros: great location close to everything by car.
Cons: everything needs to be remodeled.
Location: great restaurants, surf and pleasure beaches close by.
this hotel seems abandoned. common areas are in very bad conditions. The hotel needs to be completely remodeled, or it will be out of business soon.
1 out of 5
by A verified traveler

DO NOT STAY IN THIS HOTEL YOU WILL REGRET IT

Posted Nov 27, 2016 on Hotels
The bed sheets were stained, air conditioner did not work. Informed front desk twice and nothing was done. Housekeeping came to the room and made the bed with the same stained sheets, a/c was never fixed. The parking area is very dark no lighting dangerous no security. Pool area no lights either if swimming at night. I do not recommend at all. When you shower water goes all over the floor because the division of shower and bathroom floor is almost the same. The closets smelled awful you could not put your clothes in it or it would smell also. Truly a horrible experience.
1 out of 5
by A verified traveler from US

Four Walls and a Roof

Posted Nov 17, 2016
Pros: Leaving. Even though the room was paid for I used a hotel chains rewards points to stay at another hotel for 5 of the days.
Cons: Everything, except the employees did seem to care.
The first room had a balcony door that would not latch, no refrigerator and a leaking roof. The room next to the second one had the AC missing with a mattress laid against the opening.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels