Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from puerto Rico

Nice and Close to the beach and good restaurant.

Posted Sep 7, 2016
It was nice and the hotel has good location close to restaurants and beach. The pool is big and fun.
Comment from Hotel Management
Sep 12, 2016 by Carlos Rosas, Hotel Management
Hello Sandra We are very happy to see you enjoyed your recent stay with us. Ensuring you take home a great experience is our goal, and when we see that our guest write back to us saying how great was there stay, that makes us happy and keeps us motivated to continue offering great experiences. Once again Thank you for staying with us in Aguadilla and we hope to see you soon again. Kind regards
4 out of 5
by A verified traveler

Nice and affordable hotel and many amenities.

Posted Aug 30, 2016
Pros: Close to our destiny, and a nice pool.
Cons: Roome Rate and restaurant prices are too high in comparison with other similar hotels.
Location: A lot of good places to go: water park, bowling, great beaches, restaurants, shopping and much more.
It was a good experience, pool was nice and clean but towels were very small. The room was clean and have good space, but housekeeping came too late. In addition, room rate is high and for the price paid, it should have breakfast included. It is close to many places to visit in Aguadilla and nearby. In overall, it was nice.
Comment from Hotel Management
Sep 5, 2016 by Carlos Rosas, Hotel Management
Dear Guest On behalf of this note, we want to thank you for selecting our brand and our hotel in Aguadilla. Your feedback is very important for us and it really help us when it comes to decision making, We will share this with the rest of the team, in order for them to all know what and where are the areas of opportunities we have to improve our service. Once again Thank you and we hope to see you soon in a future visit. Kind regards
3 out of 5
by A verified traveler

Noise from street made,it difficult to rest.

Posted Aug 29, 2016
High prices for restaurant. Lots of walking to get to your room.
Comment from Hotel Management
Aug 29, 2016 by Carlos Rosas, Hotel Management
Dear Guest Thank you for sharing your recent experience with us in Aguadilla, your survey has been received and shared with all the hotel members in order to ensure we keep up with the good work. We will always be here for you, Kind regards
2 out of 5
by A verified traveler from New York, NY

Posted Aug 24, 2016
It isn't worth the price you pay per night. I complained about the tub was told they hadn't painted this section yet. The had them re-clean the tub. The next morning the cleaning crew was preparing and one said that's the lady that complained. The room wasn't cleaned correctly. I will never stay here again. They didn't provide toiletries until I asked. They didn't even offer to change my room. Besides the room everything else was ok.
Comment from Hotel Management
Aug 29, 2016 by Carlos Rosas, Hotel Management
Dear Guest First of all We want to offer you a sincere apology for the issues reported on your survey. Your complete satisfaction is our priority very important for us, reason why we will share your survey with the rest of the team in order to ensure this was an isolated situation that will not be repeated with future guest. We as service suppliers care for you and your love ones and we will always be here for you.
5 out of 5
by A verified traveler from Queens, New York

Good Experience

Posted Aug 20, 2016
Great staff, very friendly and helpful, clean room and comfortable beds. The pool and other facilities were excellent also. I will definitely stay here again on our next vacation to Aguadilla.
Comment from Hotel Management
Aug 22, 2016 by Carlos Rosas, Hotel Management
Dear Guest Thank you for selecting our Brand and our hotel in Aguadilla. We work very hard in order to ensure you take home a great experience you will want to share with friends and family, and when we here back from you saying how great was your experience, it motivates us to continue working even harder in order to continue offering great experiences to all our guest. remember now that you have a new family in Aguadilla, that will always be waiting for your return. Once again Thank you and we hope to see you soon again.
3 out of 5
by A verified traveler from San antonio Texas

Ok if all you want to do is sleep there.

Posted Aug 3, 2016
Pros: The air conditioner worked really well. There is a washing machine and dryer on every floor. And we did spend a little time in the Casino.
Cons: House keeping needs to be more attentive to needs.
Location: taking day trips was easy as we went to the Aguadilla light house ruins, Crash Boat Beach, cave at Camuy, the observatory, and more.
If all you are looking for is a place to sleep and rest between sight-seeing at a modest price, this is the place for you. If you want to bring in your own cold drinks or snacks note that there is no refrigerator and no microwave. If you don't mind paying $3.00 for a bottle of water which you can buy for less money at any convenience store, be their guest. The hotel does tell you in advance that sheets are changed every 3rd day, but I had to leave a note asking them to change the sheets after 5 days, also I had to call to get toilet tissue twice during our seven day stay. I guess they think that three adults can manage on 1/2 roll. I really could not tell if they changed our towels or simply refolded them because the bathroom was so humid. Ventilation in the bathroom is poor. On the plus side, the air conditioner worked great. There is a good exercise room for those who want to work out, and the pool area is great for kids for families traveling with children. As for me and my family, we will look for a better, tho' higher priced hotel for our next visit.
5 out of 5
by A verified traveler from PONCE, PR

IT WAS OK.

Posted Aug 2, 2016
WE LOVE THE CASINO AND DANCING AREAS. FACILITIES WERE OK, THE POOL WAS NICE, BUT WE WERE UNAVAILABLE TO USE THE POOL FACILITIES. PERSONNEL WERE NICE, ROOM WAS CONFORTABLE.
5 out of 5
by A verified traveler

Posted Aug 1, 2016
Super nice hotel. Friendly staff. Nice beds and clean rooms
4 out of 5
by A verified traveler from Vega Baja , PR

Nice hotel close of the beach and other facilities

Posted Jul 30, 2016
Pros: The pool area, casino and restaurant.
Cons: N/A
Location: Good location , close to other attractions.
Nice experience for all the family. Hotel facilities as the area of the pools, restaurant, play area and room they were all nice.
5 out of 5
by A verified traveler

Posted Jul 26, 2016
Experiencia muy buena lugar muy bonito y buena comida las habitationes super comodas y El personal del hotel muy profesionales
Comment from Hotel Management
by Carlos Rosas, Hotel Management
Gracias, muchas Gracias por ser parte de la gran familia Courtyard by Marriott Aguadilla. Aqui siempre estaremos esperando por su regreso para hacerle sentir como en casa lejos de casa.