Excellent value in the best location in the area.
Posted Feb 27, 2017
The staff treated us to excellent service in every possible situation. The location is the best beach in/near San Juan. An excellent value compared to other hotels in the area. Beach views and balcony were excellent. Having a kitchenette was a bonus.
The included breakfast was passable and comparable to what you'd expect from a basic hotel. Lunch was ok...with the turkey club being the best meal available. The late-model automated coffee machine makes an excellent espresso/cappucino. No dinner service.
The location is perfect and a short cab ride to important locations like old San Juan, the airport, etc. We didn't bother with a rental car until the last day for siteseeing, which is good, because parking is not included and mostly a pain. Just take the fixed-rate cab ride to wherever you need to go. Walking distance to good food. Cab rides to great good.
A few other perks worth mentioning...the game room was fairly well appointed, the pool area was nice with lots of deck chairs and a bar, and the lobby bar was well stocked and staffed. Beach chairs and towels were available for what we considered a reasonable charge.
Some areas of improvement...
1. The mattresses in our room were basic. They got the job done, but left us feeling sore most mornings. Definitely an area that could be improved.
2. The restaurant needs to be stepped up. Breakfast is ok, but lunch is weak and some sort of dinner and/or room service in the evening should be available.