Ratings based on 1,265 Verified Reviews

4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with unbelievable views and amenities.

Posted Jan 21, 2017
Had a fantastic time. Will come back and stay longer! The staff was wonderful.
Comment from Hotel Management
Jan 21, 2017 by Matt L, Hotel Management
Thank you for choosing to stay at El Conquistador. We hope to see you back again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Super hotel but not on the beach!

Posted Jan 21, 2017
Great hotel, gret experience! Only catch is that it is not on the beach and they have a 15 min free boat ride to their beach on a private island which is amazing!! Also, your eating options in the area are limited if you are a vegetarian.
Comment from Hotel Management
Jan 21, 2017 by Matt L, Hotel Management
Thank you for choosing to stay at El Conquistador. It is our pleasure to have had the opportunity to host you and hope to see you return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Very good resort with private beach

Posted Jan 3, 2017
Pros: Private beach, activities on the beach, water park with evening access, good marina, spacious rooms.
Cons: The quality of the food in the restaurants needs improvement.
The overall experience was really good with private on a private island. The room was really spacious and the way resort is laid out on the mountain side with the trolleys is really a pleasant change. The only reason we cannot give 5 stars is the lack of taste and quality of the restaurants and food provided.
Comment from Hotel Management
Jan 21, 2017 by Matt L, Hotel Management
Thank you so much for taking the time to share your feedback on your recent stay at El Conquistador. I have taken the opportunity to let our Food and beverage team know of your comments. Thank you again and hope to see you back again soon.
3 out of 5
by A verified traveler

A little isolated

Posted Dec 29, 2016
Decent hotel, but very isolated. Probably best to stay 1 to 3 nights not a full week, unless u just want to lounge by the pool. Good for families w kids. Had exorbitant wait checking in and out....
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly

You need a car

Posted Dec 26, 2016
Pros: The view was the best in the world.
Cons: If we can eat traditional food easier, it will be better.
Location: Bio bay and El yunque were amazing. Next time i wanna go to the island nearby.
If you don't have a car, i don't recommend. If you want to go outside of the hotel, it will be really expensive to get a taxi/car. Especially since the restaurants in the hotel are really good but not local/traditional puerto rican food, you should want to go out. Other than this transportation problem, the room, the staff, the view, amenit and tour conductor were great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
Great one I wish there was a cheaper transportation and less Expensive foods.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the private island the resort offers

Posted Dec 23, 2016
Nice property, great views, room is bit outdated in terms of room conditions. The Palomino island is the highlight of the resort.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Excellent hotel for rest & enjoy the beautifull Palomino island.Hotel staff is friendly.
Comment from Hotel Management
Dec 22, 2016 by Matt L, Hotel Management
Thank you so much for visiting El Conquistador! Please come back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima

Unforgettable experience

Posted Dec 20, 2016
It has everything you may wish, comfortable, elegant, astonishing views and good quality services. We look forward to come next year again.
Comment from Hotel Management
Dec 22, 2016 by Matt L, Hotel Management
Thank you for your visit and for providing feedback from your stay. We love hearing from our guests. We are excited to know you'll be back next year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel! We'll be back.

Posted Dec 15, 2016
Pros: Palomino Island. The staff. The food. The attitude!
Cons: Palomino Island needs to be cleaned up. We went on a hike on the trails to the top of the island. There is no excuse for all the litter we saw.
Location: We traveled all the way to Yabucoa to do volunteer work. Other than that, we didn't leave the resort.
The El Conquistador is quite the hotel. It's almost a city unto itself. We were upgraded to a room in the marina. Depending on your preferences, this could be a good thing. We took the ferry to Palomino Island two of the four days we stayed at the resort, so the marina was a good idea. It was serene. The weeks between Thanksgiving and Christmas are so quiet, there were times we felt we were the only ones in the marina! Twice I found myself alone in one of the main pools, and not at an off hour! The same goes for the high-end restaurants. I would prefer more people there, but I'm not complaining. The entire staff was as welcoming and accommodating as could be.
Comment from Hotel Management
Dec 22, 2016 by Matt L, Hotel Management
Thank you so much for visiting El Conquistador. We are thrilled to read about how much you enjoyed your stay. Please come back again soon! Thank you