Ratings based on 1,050 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted Aug 31, 2015
Had a wonderful time at the hotel in spite of the rainy weather! I will definitely stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Yonkers, NY

Very nice hotel with great pool area next to beach

Posted Aug 30, 2015
Resort staff was very friendly. Pool space in resort was very nice and clean. Resort in great location, right on beach and lots of local bars and restaurants nearby. Easy access to taxis. Brother Jimmy's rooftop bar has awesome view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
The Hotel room was beautiful. The pool was outside our room. The hotel staff was very nice. The restaurants inside the hotel were expensive so we primarily ate outside the hotel. Although they charge you extra for amenities @ $50 a day some of the clubs they still charge you for in the hotel which I thought was terrible.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel for price you pay, right on beach

Posted Aug 27, 2015
Pretty decent hotel for its price. On the beach, has a casino. Also has night club. On weekends the hotel is quite busy and can get rowdy. Weekend nights were loud and woken up couple times 2am with loud people. Restaurants overpriced and food wasn't good. The beach was well kept and plenty of room to lay out. Pools were good as well. Hot tubs were nearly hot enough to however. Far from old San Juan where most good restaurants and attractions are. But cheap 75 cent 30-45 min bus ride to and from there. Good concierge service to help with advice on how to get around and excursions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Rooms need better cleaning.

Posted Aug 27, 2015
Pros: The beach, and the hotel pools.
Cons: Room conditions.
My hotel rom was very stuffy, and had a scent of mildew. I asked to switched rooms however I was told all rooms were booked and they would get back to me the next day, they never did. I had to go out and my own Lysol spray and crack the air up as high as possible in order to be comfortable. There was also many stains on couches, bed heads, and chairs.
1 out of 5
by A verified traveler from Sanchez

Very disappointed room service terrible

Posted Aug 26, 2015
Room and floor was dirty very the disappointed will not stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

I loved it

Posted Aug 26, 2015
I would defetnelly stay here again!! I loved it I will be staying again next summer
5 out of 5
Recommended
for Everyone
by A verified traveler

Lots of character, nice pools, and great beach.

Posted Aug 26, 2015
Pros: Great facilities.
We loved the pool right by the beach and the beach itself - just a few more steps away. All the staff were helpful and friendly. We will go back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is about a 3 star...

Posted Aug 25, 2015
Pros: close to beach
Its a 3 star hotel with 5 star prices! Dinner with one drink for 2 will be 200.00. 2 drinks is always 30.00. resort fee of 60.00 per night. if you want to park another 22.00 per night. on and on with the charges. The rooms by pool are oceanfront..nice view..but loud ..not relaxing. and our front door was broken. Jacuzzis don't work and aren't hot. needs some work.
3 out of 5
by A verified traveler

Posted Aug 25, 2015
There was a big cockroach waving its wings to me when I opened the closet..... Furnitures seemed to be used for years... Previous receipts left in drawer... Is it really a Hilton hotel?