Worst service and nice beach views
Posted Feb 21, 2017
The staff at this hotel are incompetent, slow and quite rude. They have zero understanding of attention to the customer.
The mirador pool restaurant staff are awful, slow and barely attentive.
Even the restaurant service at night in The Italian or Japanese place is slow.
At reception, I struggled not to laugh as the staff member (with no hint of irony) plainly explained to me that they had no connection to the golf course and could not provide transportation, as he wears his Gran Melia Hotel Golf Resort T shirt.