Ratings based on 278 Verified Reviews

3.3 out of 5
67% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice friendly supportive staff

Posted Mar 27, 2017
Kept our laggage before and after the stay for free
Comment from Hotel Management
Mar 30, 2017 by Gladys, Hotel Management
Thank you for your kind review. We look forward to see you again. Thank you!
1 out of 5
by A verified traveler from Connecticut

Terrible experience NO ELECTRICITY NO A/C N

Posted Mar 19, 2017
Pros: nothing
Cons: nothing terrible experience
Location: beach
there was no electricity ruined my vacation do not stay here ever not even for free
Comment from Hotel Management
Mar 25, 2017 by Hosteria del Mar, Hotel Management
We apologize for not having electric service, but the power blackout was in various counties. As an eco-friendly hotel we are committed to offer our guests a peaceful and serene ambiance during their stay. Come back and stay with us during the summer where our beach is in its peak. You may enjoy the shoreline and beautiful sunsets while dinning in our Uvva Restaurant. Thanks again for sharing your experience with others.
2 out of 5
by A verified traveler from new rochelle, ny

Great location bad service

Posted Mar 19, 2017
There was no water on and off through my first 3 days staying there. I had come off the plane and there was no water upon check in. After speaking to two people, one tells me to speak to the manager in the morning. I speak to her and she tells me I'm lying. The following day water was still inconsistent but they upgraded me to an apartment. The next day there was no water or electricity. The following day same issue. The Thursday I call Expedia to tell them my issues and after hours on a phone that I didn't have access to electricity to charge, they tell me they'll call me back but never did. I ended up staying til my last day Saturday because I wasn't going to uproot everything for one day but terrible service on Expedia and this hotel. Never again.
Comment from Hotel Management
Mar 30, 2017 by Gladys, Hotel Management
We apologize for not having electric service, but the power blackout was in various places and many people didn't have the service. As an eco-friendly hotel we are committed to offer our guests a peaceful and serene ambiance during their stay. Come back and stay with us during the summer where our beach is in its peak. You may enjoy the shoreline and beautiful sunsets while dinning in our Uvva Restaurant. Thanks again for sharing your experience with others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok room, but on the beach

Posted Mar 18, 2017
The room was small and unfortunately we didn't have water most of the time we were there. The bed wasn't very comfortable but you're really paying to be on the beach. It was very convenient and they had beach chairsa d towels to use for free. The staff was very friendly though.
Comment from Hotel Management
May 6, 2017 by Gladys Front Desk, Hotel Management
At Hostería del Mar we appreciate every customer opinion and encourage us to better and improve our customer service every day. We will take in consideration your comments. Thank You
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Mar 15, 2017
I would recommend not staying in room 104. It's right off bar and restaurant. There is a lot of noise and is not relaxing as the bar door slams and is clearly heard in the room.
Comment from Hotel Management
May 6, 2017 by Gladys Front Desk, Hotel Management
At Hostería del Mar we appreciate every customer opinion and encourage us to better and improve our customer service every day. We will take in consideration your comments. Thank You
4 out of 5
by Paula

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Feb 12, 2017 on Hotels
Based on advertisemeny my expectations were higher. Wi Fi did not work at all. Restaurant menu is limited with high prices.
5 out of 5
by Edgardo Jose

Beautiful and Relaxing.

Posted Jan 24, 2017 on Hotels
Such a relaxing place. The ocean was so close you can hear the waves splashing from the room. So relaxing. And the staff was so friendly and accommodating.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for your positive review. We hope to see you back soon!
1 out of 5
by Carlos

Bad Choice

Posted Dec 28, 2016 on Hotels
The experience was horrible, no power, no working toilet unable to spend night there had to find another place to stay, hoping that hotel.com can reimburse my payment
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear Carlos, Thank You for your kind feedback Just as yourself, we regret the Power Outage very much. It happened at a most inconvenient time and was completely out of our control. We do understand your dissatisfaction and regret this incident very much. All of us sympathize with You and wish You a wonderful New Year. Hopefully You give us another chance to serve You. Warm Regards, Team Hosteria Del Mar Elsie HM
5 out of 5
by Linda

Gem of a location

Posted Dec 24, 2016 on Hotels
We keep coming back to this hotel because we love it. Every time we see improvements, which make it better each time.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear Linda, Thank You for your kind and gracious feedback. All of us at the Hosteria in Ocean Park are looking forward to your next visit and wish You a wonderful new year ahead. Warm Regards Elsie HM