Get an overview of this hotelVictorian San Juan hotel in San Juan Antiguo, walk to San Juan Cathedral

Location

Located in San Juan Antiguo, this hotel is within a 10-minute walk of Museo del Nino's, Plaza de Armas, and Museum of the Americas. Museo de Casa Blanca is 0.3 mi (0.5 km) away.

Hotel Features

A coffee shop/café, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, tour/ticket assistance, multilingual staff, and a front-desk safe are onsite.

Room Amenities

All 51 rooms offer TVs with cable channels, plus showers and desks.

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. Public areas are equipped with complimentary high-speed wireless Internet access. A complimentary area shuttle within .3 mi is available for guests. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and concierge services.

Hotel Plaza De Armas Old San Juan is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 51 
  • Number of floors - 4 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1900 
  • Free area shuttle 
  • Smoke-free property 
  • Number of buildings/towers - 1 

Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Access via exterior corridors 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Shower only 
  • Hair dryer (on request) 
  • Desk 
  • Television 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Separate bedroom 
  • Sofa bed size 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 1:00 PM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-in time ends at midnight

Special check-in instructions:

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

Only service animals are allowed

No cribs (infant beds) available

No pets or service animals allowed

Noise-free rooms not guaranteed

Standard, non-suite rooms do not have windows.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 50 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 2.50 and USD 10.00 for adults, USD 2.50 and USD 10.00 for children (approximately)
  • Early check-in fee: USD 50
  • Late check-out fee: USD 50+
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Plaza Armas Old San Juan
  • Hotel Plaza De Armas San Juan
  • Plaza Armas
  • Plaza De Armas San Juan
  • Hotel Plaza Armas Old
  • Plaza Armas Old San Juan
  • Plaza Armas Old

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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Learn more.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
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convenient hotel but dishonest service

2 out of 5
by from cortland, ny
Posted Feb 12, 2017
I actually enjoyed my stay until after returning home I received an additional charge of $250 for medical services which they then informed me was for smoking but while I am a smoker I never smoked in the room and only did so outside.
Comment from Hotel Management
Feb 14, 2017 by Tatiana
Thank you for reviewing your stay with us, any and all feed back is appreciated. None the less, we never charge a smoking penalty without confirming with our housekeeping staff first to avoid false charges. Again thank you for your review
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Basic, Affordable Hotel in Old San Juan

4 out of 5
by from Vancouver, Canada
Posted Feb 12, 2017
Pros: Staff is outstanding; very helpful, knowledgeable; they go out of their way for customers. Location is excellent; 10 minute walk to everything in area
Cons: There is shower only but that was fine with me. I was there 1 week and they missed room service twice. Access to a desktop computer would be nice
Location: El Morro and San Cristobal are 10 minute walk. Surrounded by shops, bars and restaurants. Wonderful old architecture everywhere. Safe to walk.
Arrived early afternoon and was able to get early check-in. Lots of brochures and maps in lobby. My room was windowless so felt a like a dormitory but was clean. Not spacious but perfect for one person. Water in shower was fine and air conditioner worked well. Elevator is slow but I took stairs to second floor without any problem.
Comment from Hotel Management
Feb 13, 2017 by Tatiana Alvarez
thank you for reviewing your stay with us, consider us in the future on your next stay in Old San Juan
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Nice Hotel, nice staff

5 out of 5
by
Posted Jan 18, 2017
Stayed one night at this hotel. Everything is nice. The room is comfortable and OK for the stay at old San Juan. Very nice staff. Recommended.
Comment from Hotel Management
Jan 19, 2017 by Tatiana Alvarez
Thank you for taking the time to review your stay with us, consider us in the future on your next stay in Old San Juan
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It felt unsafe.

1 out of 5
by from San Juan Puerto Rico
Posted Jan 11, 2017
It felt unsafe. There were bugs running around on the floor. There was no cell phone reception Wi-Fi did not work vending machines did not work ice machines did not work some of the tiles in the ceiling in the bathroom were exposed the air conditioner did not work properly and stuff is very unfriendly
Comment from Hotel Management
Jan 16, 2017 by Tatiana
Thank you for reviewing your stay with us, any and all feedback is appreciated. I am very sorry to hear you felt unsafe at our property. None the less, I have no complaint on record about bugs or a/c. Ice and vending machine products are available upon request to our 24/7 front desk personnel. Once again, thank you for your review.
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Nice old fashioned hotel in great location

5 out of 5
by
Posted Jan 9, 2017
Pros: Location and historic feel.
We loved staying here. It is not the Sheraton. Old style without many of the fancy amenities. We felt like we stepped back in time. Rooms were small but clean and comfortable. Staff was extremely friendly and helpful. Wonderful location right in the middle of Old San Juan, right across the street from a plaza and within walking distance of all the attractions. We would definitely stay there again. Only down side is that parking is hard to find, but that is the same for all of Old San Juan. We found a parking lot a few blocks away for $3 per day and just left the car parked and walked everywhere.
Comment from Hotel Management
Jan 10, 2017 by Tatiana Alvarez
Thank you for reviewing our property, happy to hear you enjoyed staying with us :)
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ok hotel

3 out of 5
by from New Hampshire
Posted Jan 7, 2017
Good location. Basic room , bed comfortable, very noisy. No windows makes it feel like a cell water not very hot.
Comment from Hotel Management
Jan 7, 2017 by Tatiana
Thank you for your feedback, consider us in the future on your next stay in Old San Juan
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Nice hotel. The best most central location

5 out of 5
by from Fairfax VA
Posted Dec 31, 2016
I had a great time staying in this cool old school/antique hotel. It is the most centrally located hotel you'll find in Old San Juan. Will definitely be staying there during my many trips to San Juan. The staff is the best out of all locations I've stayed. Very helpful and respectful. Very professional as well.
Comment from Hotel Management
Jan 2, 2017 by Tatiana Alvarez
Thank you for reviewing your stay with us. We are always happy to hear feedback from our guests :)
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Get what you pay for

2 out of 5
by
Posted Dec 31, 2016
Pros: Location
Cons: Hotel repairs need to be made
Location: Wonderful plaza, shopping, dining, coffee shop, fort
Cheap, close to everything and friendly staff. However, my family booked three rooms and between the three rooms items were missing (towels, hair dryer, shampoo) or did not work (air conditioner, t.v.) The rooms have no windows and are very basic.
Comment from Hotel Management
Jan 3, 2017 by Tatiana Alvarez
Thank you for taking the time to review your stay with us, we do apologize for the deficiencies in housekeeping during your stay, room descriptions are provided in all online sites, consider us in the future on your next stay in Old San Juan and for future reference our suites facing the plaza have windows and or a small balcony.
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Before departing for cruise

5 out of 5
by
Posted Dec 30, 2016
Perfect location with a knowledgeable, friendly staff. Enjoyed feeling like it was stepping back in time, but with air-conditioning. Would definitely stay again
Comment from Hotel Management
Jan 2, 2017 by Tatiana Alvarez
Thank you for your review, we are always happy to hear feedback from our guests.
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great location , right in center of Old San Juan

4 out of 5
by from Florida
Posted Dec 19, 2016
Pros: Location
Cons: Extend wifi use to the rooms.
Location: shopping, sightseeing, eateries, Old World charm.
Easy access to restaurants and sights, El Morro, Castillo de San Crostobal, quaint shops. Perfect location.
Comment from Hotel Management
Dec 20, 2016 by Tatiana
Thank you for taking the time to review our property we are always happy to hear our guests opinion, consider us in the future on your next stay in Old San Juan.
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