Nice hotel, great area!
Posted Mar 11, 2017
Bad first: Room wasn't ready so they compted $50 toward food and drink.
Drinks are way over priced at hotel bars. $8 beers, $12 cocktails. Got yelled at for eating a subway in the lounge. They DONT want outside food or drink brought in. Rain came in through windows in room, soaked carpet. Hammer drilling during the day, if your a afternoon naper bring ear plugs.
Good: The staff was really nice throughout the place. The food was very good at the hotel restraunts. The room was nice after they dried the carpet and drilling stopped.
Hotel is in a great location. Close to the beach, close to a ton of great little bars, restaurants, shops and short ride to old San Juan.
Comment from Hotel Management
Mar 14, 2017 by Astrid Emmanuelli , Hotel Management
Thank you for providing us with your valuable feedback. We would like to thank you as well for sharing with us not only your stay highlights, but also the aspects you consider we can improve. We would like to take this opportunity to apologize for our team's shortcomings. Please, rest assured we will share your feedback with our Management team. Once again, thank you for choosing La Concha Renaissance Resort as your hotel destination.