Nice and friendly hotel in the heart of the city
Posted Feb 26, 2017
We had a flight delay and didn't get to check in the hotel till after 11pm and they still had my room waiting and someone standing by for my check in. the Staff was very friendly and helpful with any request by my group or myself. The room was very clean and with great room service. The room AC was great and never had and issue with any of the room's facilities. The casino was open very late, great when we return to the hotel but ready for bed just yet. The bar was very nice and friendly bar price were great also. Melos restaurant in the hotel was great for breakfast, outstanding coffee's. Security was always present in and around the hotel. I would recommend this hotel to anyone who is looking for a great price for a very nice hotel in a great location.
Thanks I will return soon.
Comment from Hotel Management
Feb 28, 2017 by Maricarmen, Hotel Management
We appreciate your time and feedback. We are very happy to know that you enjoy your stay and facilities. Thanks for give us a 5 star review and hope to see you soon at Ponce Plaza!