Ratings based on 1,686 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 27, 2015
It is a nice location, confortable rooms and good staff...everybody is always smiling that is cool...I love boricuas
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamden, CT

Excellent Hotel.

Posted Aug 26, 2015
Pros: Everything.
Cons: A little cheaper on the food.
Location: Your not far from walking distance from Old San Juan area.
The staff was excellent the room clean. This is the best hotel I've stay at in the old San Juan area been in. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Great location ! Clean, friendly stuff. Will be great a black-out courtin and a small refrigerator. Over all it's a great hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Area

Posted Aug 24, 2015
Pros: Location and customer service from employees.
Cons: Remodeling the hotel room bathrooms.
Location: Walking distance to great restaurants, the piers, and sites
Love the Old San Juan area and this hotel is in the perfect location for walking to everything, the water and sites.
3 out of 5
by A verified traveler

Not so great

Posted Aug 23, 2015
I had to wait 4 hrs to get my room I arrived at 12 then other people where going ahead of me and then next thing you know I had to go to front desk and they put me in at 4. Then I order breakfast at 815 it never arrives. When I called they told me that I put the wrong room number like I didn't know the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel to stay pre-cruise in Old San Juan

Posted Aug 23, 2015
We stayed here pre-cruise and were very happy with our experience. The staff was helpful with everything. They made excellent recommendations for dinner and sight seeing. You can walk to all of the major points of interest from this location.
4 out of 5
Recommended
for Everyone
by A verified traveler from r.m vr

Everything was really nice except the parking

Posted Aug 22, 2015
I love everything was there and the people they were really nice the breakfast every morning was really good
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn ny

Excellent stay

Posted Aug 22, 2015
The hotel was great but the location was excellent , the area had everything restaurant , bars etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from f

annual honeymoon

Posted Aug 21, 2015
We love the hotel and staff so much that it's our 2nd year staying there
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Nice hotel

Posted Aug 20, 2015
The hotel was nice the room was comfortable all resterants were walking distance beach near by had a blast the only thing was housekeeping I would leave in the come back in the evening and my room was not clean other then that everything else was fine would stay there again but would let the front desk no that I like my room clean early