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关于"酒店 Rumbao，赞誉投资组合酒店"的点评

4 out of 5
"酒店 Rumbao，赞誉投资组合酒店"
100 Brumbaugh Street, San Juan

点评

7.8

还可以

10 分 - 超赞。452 条好评，共有 1007 条点评" "
8 分 - 还可以。219 条好评，共有 1007 条点评" "
6 分 - 一般。140 条好评，共有 1007 条点评" "
4 分 - 很差。94 条好评，共有 1007 条点评" "
2 分 - 糟糕。102 条好评，共有 1007 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Celia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nos gustó mucho el hotel. La atención del staff fue muy buena para todo. La vista en el área de la piscina es espectacular. Se ve que los cuartos están recién remodelados. Les falta remodelar los ascensores.
2024 年 4 月入住 3 晚

10/10 超赞

Rosa，Stockton

满意：清洁度、员工和服务、住宿条件和设施
My room wasn’t ready when I checked in and I was given a credit for the restaurant in the premises. Everyone was extremely friendly and helpful. Pedro went above and beyond to help Me with my luggage.
2024 年 4 月入住 1 晚

8/10 还可以

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen lugar y el mejor servicio
2024 年 4 月入住 1 晚

10/10 超赞

Zoe

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente alternativa…
2024 年 4 月入住 1 晚

4/10 很差

Martha

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
Terrible guest service

10/10 超赞

Cristina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the parking is seperate and should be free for anyone thats staying at thia hotel
2024 年 4 月入住 1 晚

10/10 超赞

Venus

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it! My second stay, I will definitely stay there again and again.
2024 年 4 月入住 5 晚

10/10 超赞

Joanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel! Great amenities, close to everything. All with a gorgeous bay view! Can't wait to go back!!
2024 年 4 月入住 5 晚

10/10 超赞

Francisco，Juncos

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel.
2024 年 4 月入住 1 晚

10/10 超赞

Maria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La gente que trabaja hay son amables
2024 年 4 月入住 1 晚

10/10 超赞

KHALDOUN

Was great time thank you so much
2024 年 4 月入住 3 晚

10/10 超赞

Rocco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel with great view. We also got lucky and were given a huge room with a massive 2 door balcony. Suite maybe?We did pay a little extra for a bay view room but so did our friends travelling with us and their room was half the size of ours, lol.
2024 年 4 月入住 1 晚

10/10 超赞

WILLIAM

满意：清洁度、员工和服务、住宿条件和设施
The non-valet parking is an independently owned parking garage. It was OK during the day and early evening but pretty sketchy at night or early morning.
2024 年 3 月入住 1 晚

2/10 糟糕

Juan Fernando

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
El desayuno malo..... El costo elevado para el tipo de desayuno
2024 年 3 月入住 7 晚

10/10 超赞

Susan

与家人出行
Staff was very helpful and attentive. The room was comfortable and had sufficient amenities.
2024 年 4 月入住 4 晚

8/10 还可以

Ehab

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Located in the heart of old San Juan. Perfect location to visit!
2024 年 2 月入住 7 晚

6/10 一般

Erick

不满意：清洁度
2024 年 3 月入住 7 晚

8/10 还可以

Sheila，Chino

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Street drainage in front of hotel needs to be unclogged so the street and entrance of hotel do r get flooded when it rains
2024 年 3 月入住 3 晚

10/10 超赞

Cruz Dalia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was at a walking distance to most stores and historic areas. The thing that was not good was the hotel did not have free breakfast.
2024 年 3 月入住 3 晚

8/10 还可以

Carmen Ana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Deambulantes en la entrada del Market no es atractivo
2024 年 3 月入住 3 晚

6/10 一般

Sharon

与家人出行
It was fine, not bad, not amazing. There was some construction so some things weren’t finished. There were water bottle fountains on each floor, but most of them didn’t work.
2024 年 3 月入住 2 晚

6/10 一般

JANICE

满意：清洁度、员工和服务、住宿条件和设施
It was very good, but my only complaint is the parking. There should be at least 2 valet parking available at the time. I had to go around 3 times until the valet came back from leaving other car. Otherwise the valet was doing very good job.
2024 年 3 月入住 1 晚

6/10 一般

Meredith

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view!
2024 年 3 月入住 3 晚

10/10 超赞

Naivel

满意：清洁度、员工和服务、住宿条件和设施
El Hotel está muy lindo, recién renovado, con una ubicación y una vista desde nuestro balcón espectacular. La habitación muy cómoda y amplia y los trabajares muy amables.
2024 年 3 月入住 3 晚

10/10 超赞

Rick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
E everything
2024 年 3 月入住 1 晚

10/10 超赞

Miranda

满意：住宿条件和设施
Beautiful hotel and very nice staff.
2024 年 3 月入住 3 晚

2/10 糟糕

Lorraine

与家人出行
不满意：清洁度
Room was not ready when promised, we had to wait. Washrooms in lobby were very dirty and had no toilet paper. Room was nice. We went to every floor and all the ice machines were broken. I WAS BITTEN BY BED BUGS! I have pictures and still have scares on my left arm. Luckily we only stayed the one night to catch our cruise the next day. This high priced hotel is not worth the cruise ship access convenience.
2024 年 3 月入住 1 晚

4/10 很差

Isabelle

团体旅客
满意：清洁度
Dommage que l’hôtel soit en rénovation majeure. Nous aurions aimé le savoir avant de réserver. État des lieux très moyen. Notre chambre n’était pas prête à notre arrivée et nous avons attendu jusqu’à 17h30 pour l’obtenir. Service plutôt moyen et les clients qui parlaient espagnols étaient avantagés (ils obtenaient leur chambre plus rapidement). Très déçue en tentant compte du rapport qualité prix. Trop cher payé pour l’expérience plutôt médiocre de l’hôtel.
2024 年 2 月入住 1 晚

8/10 还可以

Zangwei

满意：清洁度、员工和服务、住宿条件和设施
All good
2024 年 3 月入住 3 晚

8/10 还可以

Kathy

与配偶出行
满意：清洁度、员工和服务、服务设施
The rooms and rooftop bar were fantastic. Hotel was lovely too but loud inside due to construction
2024 年 3 月入住 1 晚

2/10 糟糕

Yeung

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

6/10 一般

Andy

不满意：清洁度

10/10 超赞

Iris

2024 年 3 月入住 1 晚

2/10 糟糕

Aprecia

与配偶出行
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
The hotel is still under active renovation. Room door was broken when we arrived and we were forced to explore with an open door. Door did not get fixed until last day of vacay.
2024 年 2 月入住 3 晚

10/10 超赞

Michael，Dallas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Kelsey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay here! Would definitely stay here again if I travel back to Puerto Rico. They were undergoing construction when we were there, but we weren’t really affected by it. Our room was newly updated and we stayed in a junior suite and it was HUGE! The location of this property is amazing to explore old San Juan. Staff was very friendly and helpful.
2024 年 3 月入住 1 晚

10/10 超赞

ISRAEL

满意：清洁度、员工和服务、住宿条件和设施
Very nice and clean, walk everywhere, don't need a car while in OSJ
2024 年 3 月入住 2 晚

4/10 很差

Marisol

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The hotel is currently going through renovations and seems to be short on staff. Housekeeping came by and only made the bed, didn’t replace towels, throw trash away and the dispensers in the shower did not have body wash nor shampoo. Checking in was a nightmare, at 3pm rooms weren’t ready and we had to drop off our luggage and wait til they called. We waited 2 hours. Should’ve book the Sheraton at the Convention center.
2024 年 3 月入住 3 晚

4/10 很差

Jamie

满意：清洁度、员工和服务、住宿条件和设施
Dated hotel that has been renovated but not managed the best. In room amenities were lacking, limited dining options, no room service and musty/sewer-like odor in the room.
2024 年 3 月入住 1 晚

4/10 很差

Thomas

与配偶出行
不满意：服务设施
I wish they would have told me before booking that the property was being renovated. As a result we showed up and there was a mess everywhere with ladders and drapes over furniture. The next day we heard banging all over the place. Also skip the breakfast buffet as the eggs were cold, bacon was cold, potatoes were cold and the sausages were cold. On the upside the rooms had been remodeled already and they were quite nice on the ninth floor.
2024 年 2 月入住 3 晚

10/10 超赞

ron

满意：清洁度、员工和服务、住宿条件和设施
Juan at front desk was very accommodating and yollandra at the lounge/bar was awesome
2024 年 3 月入住 1 晚

10/10 超赞

Kathy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location in Old San Juan. Nice hotel, just have some renovations going on right now. Front desk is on second floor. Need a sign in lobby that states this please. But staff were amazing. So nice and friendly.
2024 年 2 月入住 1 晚

10/10 超赞

Daphne

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Luiza

与家人出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The property might be excellent once renovated, but currently it is undergoing construction. Very convenient location if you are interested in touring Old San Juan.
2024 年 2 月入住 1 晚

6/10 一般

Konnie C

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
As other reviews have mentioned, this property is undergoing renovations on the bottom two floors which makes checking in and getting in and out of the hotel a disaster. They were painting while guests were walking through the area. The paint smell was awful. The room we had on the third floor was renovated and very nice however they should close until they get the first two floors done.
2024 年 2 月入住 3 晚

6/10 一般

Wan Chi

2024 年 2 月入住 1 晚

2/10 糟糕

Lance

不满意：清洁度、员工和服务、住宿条件和设施
Construction going on a hotel was terrible condition. Wait for elevators was beyond ridiculous. Never once have had a experience as this.
2024 年 2 月入住 1 晚

2/10 糟糕

Charlotte

This is a building site. Our room is good. But not acceptable for arrival, drills, dust….
2024 年 2 月入住 1 晚

2/10 糟糕

susan

与配偶出行, 团体旅客
不满意：服务设施
We were extremely disappointed in this hotel choice. The hotel has been being renovated for several months now - but this was not conveyed to us by Expedia. When we arrived the elevators weren’t working so we had to carry our luggage up 4 flights and THERE WAS NO HOT WATER for a whole day. The hotel acknowledged the lack of hot water and the lack of elevators, but said Expedia should have informed us of the renovation status and told us any compensation would have to come from Expedia. So very frustrating.
2024 年 2 月入住 2 晚

4/10 很差

sandra，San Antonio

不满意：住宿条件和设施，清洁度
2024 年 2 月入住 2 晚