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Overall this hotel was very nice - the staff was pleasant and helpful. There were a lot of very good and different ethnic restaurants nearby. The mattress was not very comfortable in the room. The hotel restaurant food was good.
Had long waits for elevator. Otherwise..excellent location. Quite nice for price. Pikayo great restaurant but pricey. All others moderate and nice. Hotel has good vibes. A casual, funky chic elegance. Casino is great. I lost but that was my fault!
Very good experience. Had a great time at a first class resort at a great location taxi-minutes away from Old San Juan on one side and the airport close on the other side.
Can't say enough about the new hotel and the staff. Great place R & R. If you want the ocean, beach, night life, restaurants, etc, you will need to rent a car.The pool is nice but only gets morning sun. After 1pm it is in the shade.
We were given exactly the location of the room that we had requested. I wasn't sure if the reservation staff paid attention to the comments when I reserved through Expedia, so I sent my request via email to the hotel directly. When I submitted it, I received a message saying someone would contact ...
Conveniently located to great food and shopping. Excellent staff. Clean hotel with high energy. The best of all amenities. A must stay location if you are in San Juan.
The hotel was amazing. Very clean, large and six on-site restaurants with diverse menus. Private beach, two pool areas (one large pool with varying depths and one smaller pool); both areas are kept clean and staff are very attentive to questions, concerns, etc. Overall, fantastic experience for my ...
Very good golf course, pro shop excellent. Would recommend staying there.
Great experience in a communal setting. Friendly staff. Beautiful decor. Very close to the beach. Restaurants and shopping in walking distance. Both my daughter and I felt very safe in the hotel and the surrounding area.
Hotel staff very courteous and helpful, they go out their way to make you feel home. Facilities are well kept, lots of entertainment, including live bands and shows. Our room was clean and modern, however, only included small refrigerator and a cappuccino machine, no microwave or regular coffee machine. ...
On the ocean. Beautiful views in room and out. Charming staff. Pool and ocean swimming, kayaking, walking, bikes, golf. Close to city of Ponce and shopping, restaurants, and museums. Be sure to visit the fabulous Ponce Museum of Art.
The Ritz-Carlton - San Juan is absolutely glorious! We arrived and were graciously greeted by a friendly and accommodating staff who immediately offered us complimentary sangria mimosas. (HEAVENLY!) The hotel has an upscale and serene feel to it. (We visited other hotels that seemed to have more ...
Very nice stay close to shopping and beach. Felt very safe and secure. I would absolutely recommend this bed & breakfast to anyone. Downfall is that breakfast could use some variety.
Good overall experience, near mall and the University of Puerto Rico at Bayamon
our room wasn't ready at 4:00 pm and we checked at 110:00 for a early check in
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