Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Winter Haven, United States of America

Rustin mountain style hotel

Posted Nov 21, 2016
Ideal from romantic hideaway or honeymoon young couples. Those not have facilities for families with luggage or small children. Worst for seniors or peple with disabilities. A bit too rustic for my taste.
5 out of 5
by A verified traveler from San Juan

Nice hotel...relaxing and confortable

Posted Oct 3, 2016
Pros: Location
Great service! Quiet place, relax environment for families
Comment from Hotel Management
Oct 4, 2016 by Lazy guy, Hotel Management
Thank you for the 5star review it really means a lot to us.
4 out of 5
by A verified traveler

Agradable

Posted Sep 1, 2016
Lugar es tranquilo, habitaciones comodas y personal atento
Comment from Hotel Management
Sep 1, 2016 by Lazy guy, Hotel Management
Thank you for the great review. It really means a lot to us.
3 out of 5
by A verified traveler from Dominica. r

Hotel withna tropical view that needs attention

Posted Aug 15, 2016
We had a prepaid reservation. Arrived Saturday 6 pm. Employees had left at 5. Called to know how to get key. Room reasonably okay but no internet and had to reset the television connections really not getting anything.
Comment from Hotel Management
Aug 18, 2016 by Lazy guy, Hotel Management
Sorry we did not meet your expectations. Also the Internet unfortunately is always spotty. Constantly working to make it better
1 out of 5
by A verified traveler

Desilusion

Posted Aug 15, 2016 on Hotels
Un desastre de organización. No había personal en recepción. Mintieron sobre parking gratis era un terraplén sin luz ni asfalto en una cuesta
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Sorry you had a bad experience but the parking is free.
2 out of 5
by A verified traveler

For the price, is not what I expected.

Posted Jul 30, 2016
Minimum information provided to us. First, we didn't know at what time was the Check In. Second, there was parking restrictions around the place, and the the person in charge, didn't informed us about that.
Comment from Hotel Management
by Lazy guy, Hotel Management
Sorry for for your bad experience at the Parrot.
4 out of 5
by Jose

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Jul 27, 2016 by Lazyguy, Hotel Management
Thank you for the 4 star review. It means a lot to us. We hope you chose to stay at the Parrot again. Please tell your friends about us.
5 out of 5
by Sandy from Tampa Florida

Outstanding

Posted Jul 18, 2016 on Hotels
It was wonderfully great. My daughters absolutely loved the place.
Comment from Hotel Management
Jul 21, 2016 by Lazyguy, Hotel Management
Thank you, thank you, thank you so nice to hear that you loved the Parrot and appreciate the fact that you took the time to write a review. It really helps us out.
5 out of 5
by A verified traveler from Caguas, PR

Nice hotel

Posted Jul 16, 2016
A bit diferrent. Lots of stairs. Parrot and Rainforest themed. Great pizza.
Comment from Hotel Management
Jul 16, 2016 by Lazy Guy, Hotel Management
Thank you so much for the 5 star review. It really means a lot to us. We hope you come back and stay with us again. Please tell family and friends about the Parrot.
3 out of 5
by A verified traveler

Decent hotel

Posted Jul 14, 2016 on Orbitz
The hotel was decent despite the fact that there's no one there to greet you. So coming with 2 4yr old toddlers and 4 suitcses and no elevator it was a bit of a struggle making 2 trips up and down the stairs being that our room is on the 3rd floor. The WiFi didn't work the during our 9 dat stay and the hottest the water got was luke warm.
Comment from Hotel Management
Jul 18, 2016 by Lazy guy, Hotel Management
Sorry no one too greet you and the Luke warm water. working to fix these issues. Also sorry about the WiFi not much we can do about this one, it is a bummer but just the way it is on the west coast of PR. We have learned to live with it although I understand why you are not happy about it..thanks for letting us know about the things you were not happy about.