Gunshots woke us up at 7 am.. The receptionist ran to our room screaming that a man tried to kidnap her. They told not to move and she ran..3 shots went right thru the lobby glass.. Nobody was hurt, but the scare alone was enough.
Comment from Hotel Management
Jul 2, 2016 by Hector S. Hotel Manager, Hotel Management
No words can express how sorry we are that you and everyone else in the hotel had to experience this situation. We are very grateful that nobody was hurt and we thank you for taking her in to safety.
We were caught in a very unfortunate event outside of the property and that had never happened before. The hotel is reviewing its security guidelines and is looking for ways to prevent something like this to happen again. Villa Verde Inn continues to welcome guests from all around the world and for many different purposes. We wait for them with confidence that we have well-establish hotel procedures in every department and you can see that from the way guests talk about our staff. We know what business we are in. And we will do, on a daily basis, everything to keep our guest safe and happy.
We are going through some improvements in our rooms and the breakfast is already being optimized. We hope that you can give us another opportunity in the future and maybe we can regain your trust.