All Inclusive Resort in Puerto Vallarta
Posted Jan 4, 2017
Positive: Nice, good size suite, balcony with partial ocean view, nice bathroom, 4 swimming pools with very warm water, nice attentive staff, lots of lounge chairs by the pools and beach, clean everywhere, good drinks.
O.K. Food, beach, entertainment
Negative: Loud music blasted every night in the bar until midnight on the bottom floor of our building, was impossible to rest
Thundering of the breakers was so loud all night long every night, it was hard to fall asleep (probably not hotel's fault but still a negative), the hotel grounds are small, there is nowhere to go if one wants to take a walk, beach is also very narrow and short, no long walks on the beach either.
Comment from Hotel Management
Jan 9, 2017 by Rodolfo Pacheco / General Manager, Hotel Management
Good morning dear guest, thank you so much for sharing your comments and pointing the positive aspects that you find at your vacations, about the loud music we try to please our costumers in every fact to make them feel the most comfortable as possible during your staying. I want to apologize about that event, I assure we are going to take actions to improve this situation. We would like you to give us the opprtunity to be your host again.