Rooms are dirty, sheets never changed, used towels just rehung for your use. Food subpar at best and have to take a taxi anywhere
Comment from Hotel Management
Aug 12, 2016 by Angel Zavala, Hotel Management
First of all we would like to thank you for choosing BelAir Resort & Spa to spend your well-deserved vacation, in the other hand, thank very much for the time you took to share with us your feedback. We apologize for the inconveniences you experienced during you visit, I will share this with the corresponding departments, especially with our maid service and F&B manager, for the immediate corrective actions to be taken, and avoid this situation to ever be repeated.
We hope to welcome you once again to our hotel.