BLUE CHAIR NIGHTMARE
Posted Feb 15, 2017
I picked this hotel for convenience, beach access, and price. I had to wait for 2 hours for a room that wasn't available. The room I got for the first night was horrible. No TV, No towels, pillow cases were dirty, no hot water, and I requested two beds they only had a king size. They told us to come back tomorrow (Sat.) And they would have a better room for us with 2 beds. We retur not at 3 like we were told and again room wasn't ready and staff was trying to shuffle rooms. He then proceeded to tell us that they had 1 room with 2 beds but it is an upgrade and I would have to pay for it. After my friend told him how we did not complain about all the issues we were having we need to get that room aservice a free upgrade. The clerk finally gave it to us but it took 1 1/2 to get it and rooms are supposed to be ready at 3. STAY AWAY PEOPLE. HORRIBLE CUSTOMER SERVICE.