First time to Puerto Vallarta
Posted Mar 2, 2017
Hotel location, setting, food, pools, beach, gardens, lobby, and guest rooms all very nice. The staff are wonderful. Everyone -- EVERY employee -- was gracious, welcoming, friendly, professional, helpful, and genuinely kind. The hospitality of Buenaventura sets it apart from many places I have visited. Some things are well-worn but the hotel is clean, comfortable, and safe. Great value overall.
Comment from Hotel Management
Mar 3, 2017 by Violeta Preciado, Hotel Management
thank you so much for your detailed opinion, we love that you love the staff, they put all their efforts to please you and make you feel at home, the most important is always you so we are glad you feel happy. See you son!
Guest Service Host